Exeter Cycles is a well-regarded local bike shop that has earned the loyalty of its customers. The staff is consistently praised for their exceptional customer service, knowledgeability, and willingness to go the extra mile to assist customers. Customers highlight the shop's diverse selection of bikes, parts, and gear, as well as its ability to special order items. The owners and staff are described as friendly, helpful, and dedicated to educating customers. Several reviewers mention the shop's convenient location and the fact that they are willing to travel long distances to receive the high-quality service and products offered. One customer was particularly impressed when the staff suggested a cost-saving solution to make their existing bike compatible with a child's trailer, rather than pushing them to buy a new bike. This type of thoughtful, customer-centric approach seems to be the norm at Exeter Cycles, earning them a reputation for honest, long-term business practices. Overall, the reviews paint a picture of a community-oriented bike shop that prioritizes customer satisfaction and building lasting relationships. Customers enthusiastically recommend Exeter Cycles for both sales and service, stating that it is the best destination for all of their cycling needs.
I drive three hours to get the best bikes and service. Todd and the staff treat you like family. No pressure shop with incredible bikes. Bought my first Enve bike.. incredible bike
May 2025
This is a great local family Island bike shop with a lot of of selection to choose from. The people that work here are knowledgeable in all that they sell and I would happily come back here again.
April 2025
The staff are very nice and extremely helpful! They helped me with both of my daughters bikes recently. I highly recommend them!