Exeter Cycles is a well-regarded local bike shop that has earned the loyalty of its customers. The staff is consistently praised for their exceptional customer service, knowledgeability, and willingness to go the extra mile to assist customers. Customers highlight the shop's diverse selection of bikes, parts, and gear, as well as its ability to special order items. The owners and staff are described as friendly, helpful, and dedicated to educating customers. Several reviewers mention the shop's convenient location and the fact that they are willing to travel long distances to receive the high-quality service and products offered. One customer was particularly impressed when the staff suggested a cost-saving solution to make their existing bike compatible with a child's trailer, rather than pushing them to buy a new bike. This type of thoughtful, customer-centric approach seems to be the norm at Exeter Cycles, earning them a reputation for honest, long-term business practices. Overall, the reviews paint a picture of a community-oriented bike shop that prioritizes customer satisfaction and building lasting relationships. Customers enthusiastically recommend Exeter Cycles for both sales and service, stating that it is the best destination for all of their cycling needs.
Incredibly kind friendly service today. Really appreciated the honest affordable help with our ebike. Same day Quick Service outstanding! We won't go anywhere else.
September 2025
I had a great experience here this weekend. They helped me get fitted properly for a new bike, answered all of my questions and were extremely friendly in the process. Highly recommend!
August 2025
I happened upon Exeter Cycles after getting a flat tire about a mile away from the shop. The guys helped me out before they were even open and got me on my way super fast. Saved my ride and my weekend!
