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November 2023 by Kathy Bloomberg
We have been customers of Prime Storage for over a year, and it is always clean, secure, and well maintained (e.g. plenty of auto-lights during night-time access, well-plowed in the winter). Tim @ Prime Storage of Exeter was super helpful, friendly, and knowledgeable, and has great customer service. Highly recommend!
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October 2023 by Pete Christopher
Very good price for a clean and well-managed storage unit. Everyone I dealt with was friendly and professional. We still have a unit there and would recommend the Exeter location.
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October 2023 by Anne Lamoriello
Danielle is amazing. High marks for excellent customer service and clean units.
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October 2023 by Chippys Snack Shack
Tim is very helpful and knowledgeable, 5 stars all around
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October 2023 by Claudia Gonthier
Tim was very helpful in providing the information I needed.
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October 2023 by Paul Rafferty
They were very accommodating
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October 2023 by Carl Stevens
I would give Prime Storage negative stars if I could!When this business was locally-owned (King Storage), it offered stable and reasonable rates, 24-hour access (without additional fees), friendly ownership and staff, and no insurance requirement.With the corporate takeover (Prime Storage) it has been nothing but a nightmare! Within a few months my unit rate went up by almost 50%. Access hours became limited. I submitted my homeowners insurance information in-person, yet I was still billed for personal property insurance. Now they are ratcheting up some of their fees to exorbitant rates:$50 No Registration/Insurance (Vehicle)$50 Lock Cut Fee$35 Electricity Fee$125 Dumpster Fee$30/mo 24 Hour AccessI cringe every time I receive an email from Prime Storage. What next? It has been an absolutely horrible experience renting from corporate America.
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October 2023 by Bob Brown
Great service, excellent storage units and friendly people all at a great price!
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September 2023 by Tom Farina
Upon inquiry, Tim was incredibly professional, timely with follow up and extremely customer friendly. Head and shoulders above other area storage options.Glad to recommend Prime Storage for anyone looking for storage needs in the greater Seacoast region.
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September 2023 by Sarah Barlow
I contacted the facility to inquire about a storage unit and spoke with Tim. He was patient and professional addressing all my questions and concerns. I will not hesitate to use Prime Storage in Exeter!
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August 2023 by Akaempres1
I did NOT CHOOSE PRIME , I GOT STUCK WITH THEM ,WHEN THEY BOUGHT OUT OTHER OWNERS. I DIDNT LIKE THE FACT THE GATE ALWAYS OPEN, THE RENT WENT UP EVERY MONTH, THEY FORCED ME INTO BUYING INSURANCE WHEN I HAD HOUSE POLICY, THEY FORCED ME TO GIVE 15 DAYS NOTICE I WAS GOING TO MOVE OUT, IM A DISABLED PERSON, WITHOUT ENDLESS RESOURCES, THEY DO NOT HAVE TRUCK RENTAL, THEY DO NOT HAVE DUMPSTER FOR RENTERS , I HAD TO DELAY MOVING OUT COSTING ME THOUSANDS MORE. THEY SENT OUT NOTICE THEY WERE DOING NEW PAVEMENT, THEY DID NOT ALLOW ACCESS TO THE UNITS FOR 2 1/2 DAYS, AND I had to call to ask if it was clear to finish moving out my belongings, you should have refunded that money!! I WILL NEVER EVER EVER RENT WITH PRIME AGAIN. THEY TAKE ADVANTAGE OF DISABLED PEOPLE.
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July 2023 by S D.
Prime took over and the rates went through the roof...my amount went up 25 more dollars a month and I did not feel encouraged to keep my storage there but can not clear out the space yet due to physical limitations....I do miss the Kings!
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July 2023 by Robin Kim
Sadly, there were dead bugs littering the floor as soon as we opened up the door for the first time. There were also dead bugs in the hallway.Perhaps this is part of the game, but if you're looking for a pristine, bug-free storage unit, I'd recommend looking elsewhere!Thankfully we're only doing a short-term rental for 1 month. But we had to tape everything up extra well.
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June 2023 by Heather Paterson
So easy setup account online, safe & clean facility
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May 2023 by Charles Carter
Over priced.
