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September 2023 by Nicholas Raynes
The pharmacy isn't terrible, it's just a pharmacy. Nothing more, nothing less (except there is also a drug store, but im focusing more on the pharmacy). The pharmacy employees are okay most of the time, but there have been many occasions when I would be sitting at the drive thru for more than 15 minutes and there will be people in the pharmacy that absolutely know that i am there. I understand stuff can get busy but multiple times this has happened where i am the only one in line in the drive thru and there will be nobody in line in store and still not be helped for over 15 minutes. Nobody even comes up to the window to let me know that it is going to be a while. This doesn't happen a whole lot but when it does its incredibly frustrating because it wastes my time when they could easily just tell me it's going to be a while and I could go do other stuff and come back later. But that is not the biggest problem. The reason why this is 2 stars and not 3 stars is because they close the whole pharmacy during lunch time. I think it would be perfectly reasonable for them to stagger shifts to cover lunch like every other business. Again if they are short staffed there could be a note on the window explaining why they are closed for lunch, but there is none. I know this doesn't affect everyone because people can just go there outside lunch hours, but I still think that not being open during lunch makes it way less convenient for at the very least, myself.
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July 2023 by Erin Robin
Rite Aid is my favorite drug store by far, but this year the pharmacy has had changes and getting refills has been harder. The app never works. Sometimes I call in and leave my prescription number. Usually I end up pressing 3 and talking to someone. I’ve gone without my medication a few times because they just haven’t been refilled. Everyone is nice in the pharmacy. I don’t know what has caused the change.
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March 2023 by Mary Sheehan
Exeter store looks great. Found the items I needed quickly. The staff is helpful.
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February 2023 by FELIX CABALLERO
Everything you need from milk to vitamins you can come here to rite aid
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December 2022 by Dolores Davis
I will say excellent friendly caring and helpful kind Associates both in the pharmacy and store ! Also my experience I was and always have been treated with respect in Rite Aid no matter how you're dressed or look or age or whom you're with! All Associates still Friendly caring how far fast and efficient! The store is also very clean and conveniently located! I must mention Rite Aid in Exeter is so much better to do business with than the Walgreens in Exeter! Trust me on that!
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October 2022 by N. L.
This pharmacy really needs to get their act together. Having been told one thing by an employee (of the pharmacy department) and then another by a very rude employee the next day is very frustrating. I lost time from work because of their mistake, so apparently my time and money isn't of concern to them. But being rude and walking away shaking her head while I'm in mid-sentence just adds insult to injury.Coincidentally, the woman in line ahead of me was also given incorrect information as well, and looked just as annoyed as I am right now!Avoid this Rite Aid like the plague if customer service is at all important to you.
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September 2022 by joAnne Bunal
Very attentive and knowledgeable and helpful you can be sure you are getting correct medications
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July 2022 by Merida Rossetti
It is appalling that pharmacy staff, responsible for preparing and administering covid-19 and other tests and vaccines ARE UNMASKED …. What is wrong with you people???
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May 2022 by Kelly Murphy
The pharmacy lost my prescription and would not fill it until they found it. The pharmacy told me the medication was not in on 4 different occasions and that was all lies. I had to physically go into the store and after 30 minutes of sitting and waiting they filled the prescription after 5 days because they lost my form. The pharmacist was rude and would not apologize for the lies and losing my form. She was deflecting and trying to blame everything on the Doctor. I personally dropped off the form, gave them my ID. I will not be going back to this Rite Aid. I'm hoping this is not a repeat of lost prescriptions like the events at the former Stratham Rite Aid.
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April 2022 by Elizabeth Rooney
The pharmacy staff could be a little nicer.
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March 2022 by Cindy Bilodeau
Rite Aid is the best. Prefer over those other pharmacy’s
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February 2022 by T
Jaime is an awesome employee, friendly, patient and is very efficient. She’s over worked though, many times there’s a long line and the other 2 workers (young ladies) don’t help her/step up to attend to the customers.
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January 2022 by Noel Leavitt
This pharmacy really needs to get their act together. Having been told one thing by an employee (of the pharmacy department) and then another by a very rude employee the next day is very frustrating. I lost time from work because of their mistake, so apparently my time and money isn't of concern to them. But being rude and walking away shaking her head while I'm in mid-sentence just adds insult to injury.Coincidentally, the woman in line ahead of me was also given incorrect information as well, and looked just as annoyed as I am right now!Avoid this Rite Aid like the plague if customer service is at all important to you.
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January 2022 by Robert Silverio
The staff is always helpful. John provided excellent customer service! Thank you.
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October 2021 by Kristen Marie
coustmer service is great friendly people and it's a all around great deals happing and great pharmacy
