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January 2024 by Elizabeth Stone
Staff goes above and beyond even during the busiest periods. Thank you.
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December 2023 by Annie Salter
I love having our own Post Office right here in Franconia! Everyone there is friendly and welcoming! It’s a gathering place where you see the familiar faces of the town.
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October 2023 by christy macaulay
Lori and the girls have been doing a excellent job at Franconia PO friendly and helpful !
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September 2022 by Greg Noone
Unable to do their job. Never seen anything like it.
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May 2021 by Laura O.
Went to pick up a package that was in my mom’s P.O. box. I was asked to show the tracking number which I did, but simply because I did not have my license/ID with me I was told I could not be given my package. This has also happened when my mom tried to pick up her own packages. Extremely rude and unhelpful employees.
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February 2021 by Dan Hillery
I have had four packages in a row returned to seller. I installed a mailbox. It didn't matter, they religiously return the packages to sender like there is no reason for them to even be delivered despite paying for the delivery not only via postage, but via taxes. This would never happen if postal service was privatized.
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August 2020 by Lisa Valdez
This has got to be the rudest post office in the world!!!!! They would not give me a mall pice of tape for my package, he said they don't have tape, you have to buy it for $5, not helpful at all.
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December 2019 by Elizabeth Simson
Extremely unhelpful and rude employees. I moved to town for short term work and set up a PO Box temporarily for the stay. Each time I went there the workers said there was no package there for me even though I had the tracking number and the information that the package had been delivered to the post office that day. After standing my ground that i knew the package was there and showing them the tracking information they went in the back and magically found it. This happened multiple times to the point where I stopped ordering things online because I did not want to deal with the rude standoffish employees. When I went to cancel the PO Box the employee said this wasn’t a possibility and you can’t just set one up and get rid of it, so I brought the form that the SAME employee wrote and signed 3 months earlier stating the termination of the PO Box at this time. Loved this area, but happy to be done with the employees at that post office. Terrible experience. If you’re that miserable dealing with customers and helping people, maybe consider getting a new job!
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November 2019 by Impressively Impressive
Jonathan is probably one of the most incompetent postal workers I have ever seen. Please avoid setting up your po box here.
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June 2019 by Yvonne Price
Great to find a full service post office in this little town.
