Cute little Bank with drive thru. Great location in Franklin. Convenient for running errands around town.
March 2022
Have been doing business with them for years! No issues, and the staff at the Franklin branch is excellent!
January 2020
This bank is predatory with overdraft fees by manipulating the order in which your account is drawn and deposited. Customer service is a constant loop of empty apologies and inaction. Citizens has already paid out nearly 140 million in class action lawsuits because of this very problem and they are still peddling the same... read full comment
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.