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February 2024 by Patricia Dickinson
Poor customer service at the pharmacy. Refused to look into an order that my Dr sent in two days ago. Said they would have to resend. They shoud have offered to call.
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November 2023 by Durthquake
Always friendly and knowledge
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October 2023 by Robert English
Went to the pharmacy for my daughter. Havent been to CVS in awhile. Usually go to Rite Aid. Had conflicting insurance while using the drive through. Happens often because of my insurance through the VA. I was politely asked to come inside to sort things out. Felt the staff went out of their way to help me with my issue. I think the primary one that helped me was Zoe, and another that I didnt get the chance to see her tag. Anyways, they went above and beyond. Super helpful. I am most definitely going to change to have my scripts to go here.
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June 2023 by Leigh K.
When you use a national chain you might expect a minimum of cooperation and coordination between pharmacies. Not here.
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June 2023 by Darcey Mussey
Helpful staff. Many coupons. They didn't have my spouse's Adderall in stock but I did get some delicious popcorn so it wasn't a total loss.
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February 2023 by John “Dewey” Dewhirst
Everything that you would expect at your typical CVS drugstore.
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October 2022 by Katharyn Martin
Everyone is always pleasant here. Even when the store is busy, there isn't usually too long of a wait in line.
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October 2022 by Linda Lawrence
Pharmacy staff at the Franklin CVS are always helpful and very pleasant. They are willing to do additional work to help you out when needed which you dont often find these days.I highly recommend this pharmacy.
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April 2022 by John
One of the workers is very discriminating. She didn't say hi to me but decided to say hi to someone white? ok..
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December 2021 by zack mikels
Stay away from this store manger Amanda and her husband . Like to take pics of customers talk trash about them on social media. They take pics then call people junkies ect .
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May 2021 by Glo Elisi
In and out in 5 minutes. Excellent
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January 2021 by Deven Belanger
Pharmacy employees very rude. Lookin to get my COVID test done right away not know how to set up and appointment or whatever. I asked about it and they told me to go online. I asked if anywhere could get me in sooner and was told “I don’t know you’d have to call around” I thanked them for their time and was cut off mid sentence cause they hung up on me
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October 2020 by Christina Callaghan
We had a incident yesterday at the pharmacy that angered both my elderly mother and myself. We told them we were there for a flu shot for her and was told they'd be with her when they could 3 of them, no customers). Then pharmacist said do you have an appointment? No, we'll fit you in, just wait. Not a chair in sight so her heart starts flip flopping. Finally a woman comes over, puts birthdate (1940) into computer and informs her they don't have any senior flu vaccine which she could have been told 5 minutes earlier! Thankfully Rite Aid is close and they were awesome. Very disappointed in CVS service!
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August 2020 by Matthew Cloues
Plenty of parking. Easy to find. Helpful staff. Clean well-stocked store. Typical CVS.
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July 2020 by Tammy Cline
There great but never text my cell when orders are done