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June 2023 by John Bolduc
Had 20 days left on my monthly rent when we moved out. Unlike other places I have rented from NO REFUND FOR THE BALANCE.
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March 2023 by TheBeastlyBurrito
After having poor experiences recently with other uhaul locations, it was very refreshing to rent from this particular location. I'm not sure if the gentleman is the owner or manager, but he was extremely kind, helpful and patient. From now on, I will only be using this location for my rental and storage needs. Thank you!
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August 2022 by Emily Boulger
The people who own and run this storage facility are so helpful and kind- always going above and beyond.
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April 2022 by Nick B
If you want a place secure storage unit this is the place to go and the staff is friendly and feel comfortable leaving my stuff in great hands at UHAUL.
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December 2021 by Lisa Dube
They still charged me after I moved out on the sunday the19th. I left the unit all clean and on time. I didn't do a walk through with them because of their hours. Nobody was there. I called on Monday and told them I was out. That guy must have not did his job. 4 days later and I get charged for the unit. The local lady was very rude and angry that I called corporate. She said that they couldn't refund me but they'd give me another month of the unit because they couldn't rent it. I am a 2 year customer and have always paid. This is a good way to keep customers. I filed a dispute with the bank and I plan on filing a complaint with BBB and the Attorney Generals office.
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April 2021 by Cam M
Easy to rent online and move in the same day! Clean unit with easy access with security code all done though U-Haul’s website and app. Rental and truck/trailer reservations can be managed through the app which add to the ease of use.
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December 2019 by Katherine Phelps
If these guys had negative stars I would give them that. We set up to pick up a Uhaul for 230 in Brentwood through The Fremont location because they didn't have any available at the time. So on our way to Brentwood we called ahead to verify the address and they had zero reservation for us. They informed us that the did have the Truck we needed but it was Only for in town rentals. We required it to be dropped off in another location hours (about 200 mile dif.) away, so that would not work for us. So at the scheduled time to pick up our items we were moving we were left with out a vehicle to move them and no way to recover the charges on our card that day. We not only have to go there for a refund but wait till the next day when they reopen. Even though we never stepped foot in this location nor did we pick up a Uhaul from any of there locations because they didn't have one we could actually use.
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July 2019 by Nikki Cole
What a wonderful experience my family and I had this morning when renting and filling our storage unit. Stacy was exceptional!! She was efficient, extremely friendly, and really went the extra mile to ensure we were fully accommodated! I highly recommend this place!!
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April 2018 by Sarah Harkness
The new owners are SO nice and organized! They are very responsive and are happy to answer questions! Love them!!
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March 2018 by Alexia Williams
Office staff is really nice, very family oriented. Sprucing up the new location is definitely a great thing. Reached out to this office for out of state storage.
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March 2018 by Jon Harrison
The new owners are so nice and responsive!! If you need self storage this should be your go to spot