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December 2023 by Edward
Inexperienced people who over complicate a simple check trying to be cashed drawn from their bank. Not where I would do business or if my customers told me they had such a hassle trying to cash my check I’d close my account.So they will never have my business. Good luck if you do business there.
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October 2023 by Dawn Dockham
Franklin Savings Bank lost my business today. I opened 2 cds, and a checking account a little over a year ago. I received notice that they were going to CHARGE ME FOR THE FREE ACCOUNT. I simply wanted to " park money" as an emergency fund. The $10 charge....gotta be kidding. Today , it cost you alot of money. Closed all accounts. Your employees are AWESOME, the bank CLEAN, the business practices cost you my business. Thats all.
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October 2022 by Christina Glidden
this review IS NOT specifically about this location. its more of a WARNING before opening an account with this company. you WILL NOT be able to use YOUR money out of the US with this companies debit card! ive had FSB for a few years now and i WOULD NOT have opened this account had i known this information! so it looks like i will be looking for a new bank!!!
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September 2022 by James Newton
Very friendly atmosphere. They shut down my card immediately after a fraudulent charge. I had a replacement card the next day. Thank you.
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October 2020 by Mario Chiuccariello
I called franklin bank and told them i was having a financial hardship due to covid and would be 30 days late on the mortgage. They replied it will go on your credit i was 33 days late and sure enough it went on my report. This bank doesn't help their customers.
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May 2018 by Eric-todd Berrien
Very friendly staff
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May 2017 by Keith Henderson
Personal banking, checking, saving, loans, people who work there are friendly and professional service. They offer good classes you need to sign up for free.
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June 2016 by Jill Pearson
Friendly staff. Never a wait. 2 drive through lanes. Even the dog is happy because in the drive through he gets a treat, and if I have to go inside, there are bowls of treats on the counter! They have bowls of lollipops too!