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July 2023 by Mohamed Sayed (Hamdalla)
One of the worst experiences I had ever. More than three weeks to get an answer on the delivery of my order then I received a call saying sorry it is out of stock. Another promise we will provide you with an extra discount then suddenly I received an email with the cancellation of my order.Not recommended at all.It has been reported to the head office without any proper action.
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June 2023 by Legend Wolf
This worklplace is truly Exploitive and will use temps and employees to their advantage, I've worked here for 2 years straight took 1 week off and now im getting yelles at for taking the week off, and some days i needed off because i was in too much bodily pain to even bare it
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March 2023 by Karamjit Singh
Friendly staffQuick in and outIs next to TA truck stop
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February 2023 by Satnam Singh butta
Friendly staffQuick in and outIs next to TA truck stop
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December 2022 by J G
Wow TERRIBLE TERRIBLE customer service.These shoes used to be quality years ago. They are now cheap Chinese JUNK that falls apart after 1-2 wears. Cole Haan will not help fix or replace the issues.Brand new shoes should not be falling apart right out of the boxWith so many options available I will never buy this junk again
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October 2022 by Catwoman Drelick
extremely overworked employees.Obvious Lack of employee appreciation.
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September 2022 by Marcia C.
I purchased 4 pairs of sandals that was all on sale on 09-19-22, all at $39.95. I received the shipment on09-21-22. upon receiving it I saw there was a further reduction of $24.95. I called for an adjustment. The message on the phone stated an adjustment can be made once the item is not more than 14 days. Since I just received it I can have the price adjusted, the recording made no mention that it does not apply to final sales. Only to be confronted by the very rude "supervisor " Susan that they cannot do the adjustment, although I tried telling her less than 14 days and the message stated nothing about final sales. I think this is bait and switch by Cole Haan they do not care about their customers once they already have your money.
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September 2022 by Eugene Jankowski
2 hours to get loaded. Not bad considering they floor freighted my whole trailer. 775 boxes on the floor. Ps, gps said the road was not 53’ acceptable
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June 2022 by Ulfhednar Ulfhednar
Your customer service is horrible:Order number: WCH009956964You couldn't answer my questions on email for more than 48 hours.You didn't provide me with 2 day shipping as promised.You are not willing to change to 2 day shipping as promised before the order was even shipped.It takes you unreasonable amount of time to ship the products.Your supervisor is rood and interrupting me while I talk.Your corporate office customer service blocked my number or doesn't answer my calls.You are not willing to assist in any way and justifying your unproductive and challenging manner of providing customer support and conducting business.Please address this message and it will be posted on web pages officially associated with your brand.
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June 2022 by Adambfor3
People look miserable and they expect you to do other peoples work for them. Steve thinks he knows best but puts the company behind…
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June 2022 by TJ McGlone (Scoop)
Not a bad place to buy clothes an shoes an also not a bad place to have a job that offers good money an hrs!!
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March 2022 by K Grubb
Worked here a few years ago and unless you like standing on your feet for 8hrs. I don't recommend it.
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January 2021 by Samantha Runco
Nice shoes
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October 2020 by Mike Sav
Very fast unloading.Friendly staff!!!!
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February 2020 by El R.
This company is a joke. If the company is not transparent that is when you know they are a joke. I ordered pair of shoes last week, card was charged. Never received the order confirmation number. Called them after a week, they said "I am sorry, but your product was not shipped, we will shipped that right away". He gave us the order number that we can write down, but he is not allowed to email that to me! Waited a week, shoes are not here, called again. The same story- product is not shipped, he is not allowed to email the order number. Again the debit card was charged. No shoes. The guys in the customer service sound like they are half asleep. Cole Haan- you just lost a customer.