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November 2023 by crennan thompson
Always enjoy bringing my vehicle in for regular maintenance and other necessary services, trusted and knowledgeable mechanics and front desk workers make the process very easy. Only reason I don’t give it 5 is for the estimate price online was almost double what I ended up paying for which made me very worried thinking my service was going to be 500$, instead of the 255$ it was at time for pickup.
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November 2023 by Jean Begin
I’m new to Seacoast VW, they had my Tiguan in for needed service much quicker than my standard dealership.Had everything accomplished while I waited. Seacoast is ordering up a part for a recall I wasn’t even aware of.Great service ?
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November 2023 by Sarah Patch
Great experience. Supportive team and excellent experience.Alan was very helpful getting us settled into our new ID.4 and the Business Manager was fantastic to work with.We'll be back!
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October 2023 by Kathleen Shaw
Quick and easy drop off. Needed to leave car over the weekend as I was traveling in our other vehicle. Service department very accommodating, called for payment when service finished, put keys and receipt in car and left it near the service department entrance for pick up at the end of our weekend trip.
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October 2023 by Ryan Frost
Sea coast VW was a pleasure to do business with. Our salesman Stuart was great, but it was very busy that day and we had Joel the general manager working with us directly. Joel helped us tremendously, and gave us all the information we needed to make an informed decision. We will definitely be returning for our next purchase.
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October 2023 by Melissa Cook
The saleswoman was very kind, calm, and didn't put a lot of pressure on me. She took the time to show me all the bells and whistles. She told me she was disappointed that I wasn't very excited when I was looking at the base model, but then she was glad when I upgraded to the next model up from the base model. Then I was happy, and she was genuinely happy that I was happy.
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October 2023 by Maureen Nolan
Great buying experience. Personnel is very knowledgeable and very helpful in streamlining the purchase process.My vehicle was shipped from NH to my home in a very prompt fashion.Their great reputation is well earned.
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September 2023 by Mary D
Appointment was made with ease with time that worked for me. Service writer was friendly and polite when checking in and walked me out to car when complete. Service work was done in a timely manner.
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September 2023 by Austin Marsilia
Chris took great care of me when I had my vehicle in for routine service. Efficient and friendly service. Alan also helped me look at other vehicle options while I was there. He was extremely professional and knowledgeable. Great experience, they have earned a lifelong customer!
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September 2023 by Ashleigh Muttu
I had a wonderful experience with Seacoast Volkswagen! After months of waiting for a very specific car to become available in their inventory, they alerted me as soon as it was available and I was able to place a deposit to reserve it. So far I am loving the car and just had my first service completed, which is included in my service package. It was quick and easy, and the whole team has been friendly and professional to work with. Highly recommend!
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September 2023 by Stacey Nelson
I’ve been going to Seacoast VW for over 10 years now and I always have a great experience! I’ve gotten my last 2 cars at Seacoast VW and have had all the maintenance and services done here for the last 10 years also. The service department has never steered me wrong and has always taken great care of my vehicles. I find them to be very knowledgeable, honest, and helpful. At my most recent scheduled service, there was some mix up with my understanding of the factory required service that I scheduled online, and after a few seconds of major surprise and worry for me, the folks in the service department worked it all out, and I am extremely appreciative of that! Excellent customer service!!
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September 2023 by Diane Parsons
Always a great experience. They had staffing challenges which delayed their work on my car. Quickly offered a loaner car or shuttle so I my plans for the day were not interrupted.
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September 2023 by Barclay Close
I received a coupon in the mail for 10% off my 90k service. When I called to schedule said service I was quoted a cost of $430. When I went to pick up the car I was give a bill for $600+, when I asked why they found that they double charged for the brakes. Revised bill was still high, the failed to note that I have been paying for an extended warranty and tried to charge in full for service covered by the warranty. 3rd edition of the bill was still high, they didn’t apply the 10% coupon I handed them when I dropped it off. Read your bill, make sure y’all aren’t getting ripped off. It doesn’t matter if it’s intentional or due to negligence, we’re talking over $250 that some people would just pay without looking.
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August 2023 by Sue Theriault
I went in for an inspection sticker and oil change and ended up needing some work done. Over the top customer service and work done in a timely manner. Special shout out to Vanessa and shuttle driver Derek. The best customer service I have experienced anywhere. And… they love dogs. Thank you for taking good care of Nelson and me!!
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August 2023 by Stephanie Bolduc
We needed to have a pretty big job done on our Volkswagen, I called Seacoast and they took care of me right away. They had me drop the car off a few days later, and they took care of the problem im an extremely timely fashion. The customer service was amazing. The quality of service we received was fantastic. I just can’t say enough about them. I would highly recommend Seacoast Volkswagen, and we look forward to working with them again in the future.
