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October 2023 by Steve Floyd
Poor customer service. Good products. My experience with a bathroom remodel project, missing pieces and delays.
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August 2023 by Cesar
The people working there are very helpful, and nice
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August 2023 by Robert Lamoureux
The major difference that separates East Coast Lumber from the others, that is the orange place or the blue place, is that I can see people working. Probably more than both combined at any given time. Walk into the plumbing section, someone will ask if you need anything. If you need tint wood with advice or an idea, someone has it or can direct you to the person that does. One such example is a amazingly friendly gentleman gave me great advice on a technique to tint wood with spray paint...he even brought an example in with him that he showed me the next time I had gone in.The workers are also helpful in other ways one does not find in a corporate box store, my wife will buy salt for our home. Six 40 pound bags at a time. Someone will happily load it into her vehicle for her.The prices are within range of those stores for equal quality prices so I do not feel I am paying more for this great service.
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August 2023 by Maeve O'Connor
Really good prices and selection but you’d better know what you need because the employees don’t tend to be very helpful if you have questions
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August 2023 by R D
Great people , and customer service!!Would recommend.
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July 2023 by Thomas B.
I bought a propane grill there 2 days ago and I had it delivered. When I tried operate it I noticed the burner was not connected properly. I called them back to see how or if they could fix the problem. I was told that they would get back to me. Today I went back to see what they were going to do about the problem. Patrick Sheehan listened to my situation and he said give me 10 minutes and I'll be there to make right. He connected the burner properly and safely. It's employees like that who go the extra mile to insure customer satisfaction should be commended.
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June 2023 by Marc Mattson
Great lumber yard!!! I just recently started shopping there and am very pleased with their materials and prices.employees are friendly, helpful, and knowledgeable.
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June 2023 by Brenna Evans (Lethal Angel 77)
has almost anything u can think of. I love that they have a huge spray paint selection
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June 2023 by Buddy OhSure
This is an all around home improvement store and lumber yard. The staff willingly offering assistance.
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June 2023 by Kylie Orszulak
Corinne, the saleswoman, at the lumber desk was unhelpful, rude, and impatient. She was unable to locate 2x12x8’ boards that we had previously bought. We gave her every single detail including the date to find the order and she couldn’t find it. She tried to sell us wood that cost 3 times as much as when we bought it 2 months ago. She eventually gave up on finding the boards and told us to go into the yard ourselves to find it. Luckily, I remembered exactly where they were and the workers in the lumberyard were extremely helpful. When we went back to pay, Corinne said “oh just regular 2x12 footers?” yes!!! Exactly what we had been asking for the whole time!!!!I highly recommend the quality of wood and workers in the lumberyard; however, I would avoid Corinne when purchasing to avoid angry glares and rudeness.
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June 2023 by Paul Donovan
Usually a good place, the equipment tech on 5/14 couldn't be be bothered, pretty arrogant , next chainsaw purchase will be elsewhere.....
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June 2023 by Wilbur Pritty
Comparatively prices little high. But helpful staff and convenient location keeps me going back
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February 2023 by Kasandra Olson
The staff in the yard as well as inside the building are always pleasant to deal with. Some of the guys in the yard could use some guidance, lots of standing around and a couple of them I’ve had to deal with don’t know their products! Usually easy and easy out, most know their job and do it well!
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February 2023 by Nancy Baraw
Extremely helpful and friendly staff. Well stocked shelves and lots of hard to find items in one place.
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January 2023 by Dennis Isbell
Always what I need. Great service.
