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September 2024 by Nick Griffin
House has an old Harman stove (20+ years old). Had Lynch come to service and they did a great job. Matt, the technician, was super knowledgeable and gave some great tips to keep it running smooth.
Only reason for 4 stars is on communication. I was originally told an arrival window of 2-4pm but when it was almost 4 with no sign of the tech I called. I was told they now do appointment windows as morning or afternoon and not more specific. It was ultimately fine but when you plan around an appointment window it would be good to have better communication if that window isn’t going to be hit.
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September 2024 by kathy howard
Amazing service. Very polite and very thorough.
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August 2024 by David Rittenhouse
This company is great! I called with some issues and he was able to help over the phone. They were very knowledgable and patient. I will definitely use them in the future.
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March 2024 by Rachel
These guys are the best! So helpful and response time was super quick!
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February 2024 by Tucker
I called around to a number of places and they were the only people who could help quickly, when my stove died. Matt came out, ran some quick diagnostics, confirmed the problem, ran out to grab the part and had it repaired the same day. We're back up and running and our little dogs are warm again. Quick and professional. Will definitely call them again in the future.
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February 2024 by Rob Mignogna
Can't thank Tom and his company enough for the fast, friendly service! Tom is incredibly well versed in pellet stoves, explained my problem immediately and rectified it right away. Extremely reasonable repair prices and very responsive throughout the process. I wouldn't hesitate to recommend Tom, he's the best in the biz. Thank you again Tom.. more importantly my wife thanks you! Ha!
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January 2024 by junk
I called around to a number of places and they were the only people who could help quickly, when my stove died. Matt came out, ran some quick diagnostics, confirmed the problem, ran out to grab the part and had it repaired the same day. We're back up and running and our little dogs are warm again. Quick and professional. Will definitely call them again in the future.
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January 2024 by Brandon Havey
They were ready to help when nobody else would service our aging furnace unit. Their prompt phone assistance and personal touch will make them our goto-guys for any problems in the future.
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January 2024 by Cheryl Donahue
Tom Lynch came by yesterday to see why our stove stopped working. He checked it out and set us up with an appointment for Tuesday. He called this morning and said he couldn't stop thinking about it last night and made it a point to come by within 20 minutes and got it cleaned & up & running in less than an hour. Tom is a gem and really knows his business. I would highly recommend him to anyone seeking pellet stove services. Thank you so much Tom for your fast service and detailed information. In this day and age these are all qualities that are extremely rare.
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January 2024 by eric dube
Had some trouble with my pellet stove and within 24 hours Tom came by to get it working again (which was amazing because this is probably his busiest time of year).He was able to diagnose and fix the issue that evening and did NOT try selling me parts or services that were unnecessary.Tom was clean, efficient and personable; and gave me suggestions to better light and operate the stove in addition to a tour of areas I should be more attentive to which I was not aware of before.Pricing was extremely reasonable for the amount of time he spent at my residence.I would recommend Tom to others and will continue using his services in the future. 5 Stars. Thanks again Tom. ~E.
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January 2024 by Ruth Gauthier
Our pellet stopped working called Lynch Stove they came over the same day and got it running. Highly recommend them.
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January 2024 by Eddie Brenz
Poor service, had me text him for everything and didn’t answer any of my questions
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December 2023 by John O'Brien
Would definitely recommend this place. They were not able to service my specific stove, but Tom answered my calls and was able to provide helpful information.
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December 2023 by pam oliverio
Professional, Courteous, Knowledgeable, Timely, Clean, Neat.
I wish I could give more than 5 stars! After having 3 months of my harman pellet stove not working, and the person I had service my stove for years keep me buying parts and not getting the stove going and finally the last 3 weeks not returning my calls or texts. I reached out to Lynch Pellet Stove on Monday the week of Thanksgiving . I told them my story and asked if they could maybe come out Friday as I was off. They said sadly we are not open This Friday but We will be out tomorrow Tuesday and take a look. Not only was I shocked that they would come this quick but they also worked around my schedule and came after I got home from work. Actually Matt got there before me.He called me, I said I was on my way and he stated no worries don't rush I am here when you get here. I was blown away. MATT and this company are angels from heaven. MATT found a lot of things my other repair person left, like exposed wires. Never cleaning the pipe since the stove was installed years ago. He went right to work diagnosed the problem quickly, and got my stove working perfectly. He said no reason the other person had me buy an auger motor, or an ignitor, I told him my last conversation with the other person he said next I would need to buy a board. I can not praise Matt or Lynch Pellet Stove company enough. They are my new stove cleaning and repair service. Outstanding company and staff. Thank you so much.
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December 2023 by R Beaudet
Very responsive, knowledgeable and professional. Highly recommend!