Jackson Fireplace & Patio in Hampton, NH, is highly praised for its excellent customer service and expert work. Customers have experienced a refreshing level of professionalism, responsiveness, and knowledge from their team. One customer was pleased that Jackson fixed their gas fireplace and got it working again after being told by other companies that a costly replacement was necessary. Others highlighted the friendly and accommodating staff, including a welcoming greeting from Alison and detailed explanations about fireplace fittings. The team, led by experienced professionals with 24 years in the field, worked hard to fit gas fireplaces into historic homes, making the process smooth and pleasurable. Customers appreciate their responsiveness, clear communication, and ability to do things right. Even those who have not visited the store directly have noticed the uplifting messages posted on the business’s sign, which have positively affected them during tough times. Overall, Jackson Fireplace & Patio is recommended for fireplace conversions, installations, and repairs, offering great service, expertise, and a friendly atmosphere. Many customers wish they had gone to them first, emphasizing their trust and satisfaction.
Wonderful, wonderful service: prompt, helpful, reasonable, and responsive- I couldn't be happier, highly recommend!
March 2025
Professional service and great products. I love the inspirational quotes on their marquis!
February 2025
These guys deserve 10 stars. Ken was awesome throughout the entire process. He had the answer to all of my questions and even assisted me after I installed my own unit. The amazing customer service and ease of working with them is a breath of fresh air. I highly recommend them.
