Jackson Fireplace & Patio in Hampton, NH, is highly praised for its excellent customer service and expert work. Customers have experienced a refreshing level of professionalism, responsiveness, and knowledge from their team. One customer was pleased that Jackson fixed their gas fireplace and got it working again after being told by other companies that a costly replacement was necessary. Others highlighted the friendly and accommodating staff, including a welcoming greeting from Alison and detailed explanations about fireplace fittings. The team, led by experienced professionals with 24 years in the field, worked hard to fit gas fireplaces into historic homes, making the process smooth and pleasurable. Customers appreciate their responsiveness, clear communication, and ability to do things right. Even those who have not visited the store directly have noticed the uplifting messages posted on the business’s sign, which have positively affected them during tough times. Overall, Jackson Fireplace & Patio is recommended for fireplace conversions, installations, and repairs, offering great service, expertise, and a friendly atmosphere. Many customers wish they had gone to them first, emphasizing their trust and satisfaction.
I’ve never personally shopped here but I wanted to reach out and say that your quotes you post on your sign has personally made some of my bad days feel better so thank you!
December 2025
I couldn’t be more satisfied with the professionalism of the entire Jackson Fireplace team. Alison, Ken, and the crew were accommodating, informative, and friendly, and they did an outstanding job installing my new fireplace.
April 2025
Wonderful, wonderful service: prompt, helpful, reasonable, and responsive- I couldn't be happier, highly recommend!
