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December 2023 by Paul Dorsey
After calling the Lebanon branch several and getting no answer I decided to call the Hanover branch. The young lady picked up on the first ring and answered all my questions in a friendly and professional manner. Nice to see.
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July 2021 by Colleen Brewer
Citizens bank in Hanover NH has been the absolute best. I banked with them for 13 years before moving away to Wisconsin. Through the entire transition- they have been GREAT. Today, I was able to confirm closing on my first house because the folks at the Hanover branch went the extra mile. I can’t say enough about these folks and would highly recommend them. Thank you, Hanover Citizens Bank Team!!!
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July 2020 by Tylor Curtis
This location is a revolving g door of bankers. Best to go with a different branch and location.
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July 2020 by Andy F.
Citizens Bank is a pretty good bank. The people in the Hanover branch are great. Sometimes the 800 number agents aren't that helpful or knowledgeable but Matt in Hanover is amazing!
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September 2017 by Brendan Ackerman
Helpful, friendly, transparent. Blake and Jen are both incredible. Keep up the good work! Highly recommend.
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July 2017 by Jerry Lucas
Great local bank
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November 2016 by Shelley Saylor
It would be nice if they would answer their phone.
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October 2016 by Tung Ba
Friendly service.
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April 2015 by Kirsten E.
I love this bank. After banking with more banks in my lifetime than I care to admit to, through mergers and dissolution and dissatisfaction with service, I landed at Citizens. I am amazed at how happy the employees seem, how friendly they are, how they all seem to know your name and greet you personally.
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September 2014 by Derek S.
Mallory the bank teller led me on a wild goose chase. My mother passed away, left the key to a lockbox. I show up with the key and Mallory tells me i need a death certificate. I come back later with a death certificate and she tells me I need to petition the probate court to get access to the lock box, even though I am the executor of the will, have the key and my Moms death certificate. As a result of Mallory not knowing her business, I wasted a day while mourning, running around and accomplished nothing, while being no closer to knowing if the lockbox contains information on my Moms burial wishes. As a 20 year customer of citizens bank, I am extremely disappointed that the bank would employ someone with no knowledge, say nothing about her cold and careless delivery.