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February 2024 by Dawn Pettiglio
Three visible employees, ZERO customers, they were unable to open an account.
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December 2022 by Dave Barlow
Terrible teller service !! One teller working while 3 other employees sit and talk to each other!!! Just terrible.
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February 2022 by Dan Rust
Only open 9am to 4pm so basically anyone that works for a living can never do any banking unless it's online banking. Absolutely no reason to use them for a bank at that point. Will be switching to a credit union real soon
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February 2022 by Angela Richardson
I love this bank and all the employees need a raise ☺️
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January 2022 by Ellie Yesco
We are a business account that uses citizens bank. The branch manager is very stuck up and arrogant. You get the vibe that she feels better than you. When ever she’s the bank teller it’s a bad experience and it’s always a trip I return feeling worse than when I walked in. You feel her judging you as you walk in. I never have an issue with Gina or Joanne they are awesome but the branch manager just ruins the mood In there and is the reason why I’ll never personally bank with citizens and my boss is working on changing banks.
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January 2022 by Micaela Martinez
I always have trouble getting quarters from the branch manager for the place I work. Even though we have reduced to getting quarters once a week there she would much rather waste my time making me go back the next day to get more. I only have issues with her about it .
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January 2022 by brian bates
I had a bunch of unauthorized transactions this past month and they honored there policy to correct fees charged, it was stress free and the lady at the bank was very kind and understanding! I like my bank!
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September 2021 by Sarah Paige
I live in town and can't even get quarter to do laundry in town. Ridiculous!
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July 2021 by Johanna M DeCurtis
Issue after issue this year (2021) with our bankcard. Not the easiest thing to have replaced multiple times.
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May 2021 by Jennifer “jlo” Lopez
My local bank. Everyone is super friendly and knows my name when ever I go in.
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October 2020 by Jennifer Lopez
My local bank. Everyone is super friendly and knows my name when ever I go in.
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October 2020 by Margaret Martin
Had an amazing experience opening my wife's and I first bank account we were assisted by a young women named chaffon with an amazing upbeat personality and she was very easy going and easy to understand. Definitely glad to be part of this bank!
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April 2020 by Steve Bellerose
Never disappointed, it is a small branch in a small town.
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July 2019 by Morgan Leander Blake
Don’t bother, drive to Concord and you’ll get faster service. They keep a single actual banker on at a time so if anyone needs a banker before you they’ll take their sweet time and ignore you.
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March 2019 by Christine Powers
Always friendly and quick!
