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November 2023 by Allen L.
Tried using the Hillsborough location multiple times. Each time, we waited all day after them saying we would get a call when vehicle was done..no call. We tried calling them several times to get out on hold and disconnected each time. We show up at closing and vehicle was done, they were all outside working on their own personal crappy Honda type vehicles. We try another time for a basic tire job and they say that they're backed up a couple days...drive by multiple times, they are out there at their own vehicles screwing around. Will NEVER use them again.
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August 2023 by Carrie Klonel
100% recommend them. They have helped us with 3 separate tire issues on 3 different cars within 6 months. They have been able to help us same-day, are kind, fast and go above-and-beyond to be helpful. Metal shard in my tire = no match for them. Thank you!!
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August 2023 by Ashlee Rowley
These guys are a hard working, knowledgeable, down to earth team and they did a great job helping me with four new tires after a pretty terrible flat tire due to a huge screw!! They were quick, precise, informative and funny too! Great experience with these guys! They care about what they do and that they do it right! ?
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August 2023 by Caden Cabana
dropped wheels and tires off said they’d be done in a day, called later no answer, called next day said they will be done in 30, show up and they say they can’t do anything with them. place is a dirty waste of time with horrible communication.
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August 2023 by Stephen E.
I ordered a tire on Tuesday, and was told it would be in in a day or two. It was a tire I had bought two months ago at TW in Goffstown. The Hillsborough location would not match the price of their own store. I paid 160.00 in Goffstown and Hillsborough came in at 174.00. I showed them my paperwork and they still refused to match. Finally I agreed to pay the $174 and was told payment upon completion. Thursday no call, Friday no call, Saturday morning I go in and ask and the manager tells me it wasn't ordered. He can have it there first thing Monday. The kid who ordered it originally was on his phone and talking with the manager about his plans for the night. Not even listening to my questions. So sure as poop my tire pops Saturday after I leave the shop. I drive back five miles, probably ruining my rim, and they refuse to help me. Told me it was my fault for not getting my tire fixed earlier. WTFDo your self a favor and stay away. This is the third and final bad experience I will have at this location. Hey Quinton, you are the worst manager/customer service person I've dealt with in 52 years. The kids working for you are just as bad. Clueless phone addicts!!!
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August 2023 by Carlos S.
I have been going to tire warehouse for about a year now. I have had them change my tires from regular to snows and back, I have bought new tires from them, I have had tire repairs done by them. They always have the best price. Their customer service is excellent as well, the guys who work there are really sweet and work hard. The online appointment request option doesn't work very well but I don't fault the shop guys for that - just call them for an appointment and they will pick up the phone and get you right in. I work a lot and really appreciate that they are open til 7pm on weekdays and open on Saturdays as well. I couldn't ask for a better local tire shop.
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June 2023 by Margo Santoro
This is the absolute BEST place to buy your tires. I just realized my rotation is overdue 3 days before my long solo trip to ME and Canada and they fit me in immediately for that and balancing. There is no charge for this service if you get your tires there. Love this place!!!
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April 2023 by Carly Spear
Quinton was very gracious and helpful in regards to the customer service of my tire change. I appreciate his consistent care.
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March 2023 by Travis M. Day
This shop has taken a turn for the better in the past year. I'm not sure if management has changed or what exactly happened, but it's been good.They are happy to squeeze you in any time they can, and get the job done quickly.
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February 2023 by Bill Wilson
Once again, a great experience at Tire Warehouse in Hillsboro! I needed tires for my Ford ranger and Quinten located the exact ones and matched the “box store” price. I like keeping my business local. Phil did a great job with the installation, and they both were friendly and professional. Thanks again, I’ll be back.
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February 2023 by Cybr Duke
I came in with a set of Kubota tractor tires. I had the tubes for them, but there was no way I could install them. Tire warehouse took care of me and wouldn’t even charge me. My tractor is up and running. Thanks to them! That’s what I call customer service I’ll be back.
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February 2023 by James Maloney
After 2 days of searching for a tire swap (dismount and mount new tire) on a Unique application, these guys knocked it out in just a few minutes!!! The team here I observed was genuinely happy working together and exceeded my expectations ?!!! I would recommend this be your local stop for fast smooth service with a smile! I have found my lifetime tire shop and will look no further and waste no more time seeking tire service! Thank you Team at Hillsboro Tire Warehouse! You guys are #1 in my book! Will recommend always!Thanks again!
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January 2023 by Susan Towne
The wonderful HARD working employee who helped me was BEYOND incredible. I’m sorry his name escapes me right now. I’m sure you can identify with him and pay him top dollar to KEEP HIM! He is your business.I was frustrated with booking online, they booked me, and the shop didn’t have time to order what I needed, this was big for me.Setting me back because I took time off from work and ended up having to hire a rental car. This was an unnecessary big money loss for me, over $600.00 above my service cost. Ouch.My suggestion; as possible future loyal customer, correct the connection between booking online and the identified store, so your patrons and employees are better supported creating a plan.Thank that amazing employee for me, he is the reason I will continue to use this service.
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January 2023 by Madeline Fitts
I have been to other Tire Warehouses throughout NH on numerous occasions however, my visit to the Hillsborough location left me incredibly disappointed.I dropped my car off to have my winter tires put on my summer rims and then onto my vehicle. There was no issue during my drop-off process. When it came time to pick up my car I admit to being in a bit of a rush. Therefore I left without inspecting my vehicle thoroughly. Later on in the evening I had the time to look over my car and I recognized I was missing a lug nut. I called the shop and asked about the situation and was told to come in the next day and they would be able to put the forgotten lug nut onto my car. Upon arrival I checked in with the man working the desk who said he remembered my car, as well as call from the day before and told me that he “forgot to mention it over the phone but the tech had snapped my lug bolt.” This issue was not mentioned to me when I picked up the car the day before. I asked if they could take the cracked bolt off my car and put on a new bolt & but but was told I would need to purchase the part and then make an appointment for the end of the week. Not only did I waste money on gas to and from the Warehouse TWICE, but I also had to buy parts to fix their mistake and hire someone else to fix their problem. This was simple disregard, as the parts broke from over tightening.Granted the staff was friendly and one of the technicians took the time to help me more the tires into my truck I boosted the rating from one to two stars.
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December 2022 by Catherine Roy
Absolutely fantastic!! They didn't have my tires in but we're willing to have someone go to Milford to pick them up. I went to get them from a different store (my choice) and went to drop them off. They had me wait and squeezed me in to get my tires put on with my dog in the car. Unbelievable service, definitely no complaints whatsoever!!!