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January 2024 by alyssa Perreault
Absolutely amazing service this shop brings! Meghan and Micheala helped me with the process and pay out and explained everything to me on what they were going to do on my car. They were both very helpful and I highly recommended coming here for your car needs!
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January 2024 by Heidi Welch
Megan and Mikaela (spelling) were fabulous. While sitting waiting for my new tires, I noticed how Megan greeted each customer with respect and kindness...she was extremely knowledgeable and is definitely one of the best at customer service I have ever seen.
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January 2024 by Nemmy Ranganai
Very good customer service and they clearly explained what was going on with my car,for a first time car owner it makes life easy.Will recommend going there to everyone.
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January 2024 by Kathy Ruoff
I had back to back flat tires this past weekend and was rather frazzled and stranded.I bought my tires from VIP and an amazing woman named Megan Titus helped me so much, not only repairing the two flats but calming me down and treating me with kindness and respect.And at no charge!!!Thank you VIP and thank you Megan!
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January 2024 by Bonnie Paine
The main reason I gave 5 stars is for the excellent customer service I have always received. A special shout-out to Megan, who is always professional, super-friendly and knowledgeable.
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November 2023 by Chase Messer
The employees (especially Megan) was very nice during my appointment. They do what is expected and keep me in the loop for what they recommend/see with my vehicle.Service: Oil change
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November 2023 by Sarah Henion
Megan at the front desk is absolutely amazing. Shes very helpful and kind. The techs did a great job and i most certainly will be going back to them when i need and i will also spread the word of how they totally make the experience wonderful. Thank you guys for everything!Service: Tires
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October 2023 by GROUNDZZZERO
90.00 plus dollars to mount and balance two brand new tires i brought in, and thats if i were to take the old ones back with me. 98.00 dollars if they dispose of them. i would pay that price for four tires mounted and balanced, but not two. when i showed my concern about that price, the so called manager says, calm down, i say i am calm, he says well you looking at me with crazy eyes, i should have said - yeah, of course i am - your CRAZY!. i have been a customer there for years, no longer. i drove 30 seconds down the st. to tire warehouse and they mounted and balanced em for 25 ea.! :) be sure to shop around. 40 bucks is 40 bucks savings in times when people are having a hard time surviving. also, if your in the market to have 4 USED tires mounted and balanced, town fair tire will do it for 40 bucks total, not including the cost of disposing your old ones.
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October 2023 by Christian S.
90.00 plus dollars to mount and balance TWO brand new tires i brought in, and thats if i were to take the old ones back with me. 98.00 dollars if they dispose of them. i would pay that price for four tires mounted and balanced, but not two. when i showed my concern about that price, the so called manager says, calm down, i say i am calm, he says well you looking at me with crazy eyes, i should have said - yeah, of course i am - your CRAZY!. i have been a customer there for years, no longer. i drove 30 seconds down the st. to tire warehouse and they mounted and balanced em for 25 ea.! :) be sure to shop around. 40 bucks is 40 bucks savings in times when people are having a hard time surviving. also, if your in the market to have 4 USED tires mounted and balanced, town fair tire will do it for 40 bucks total, not including the cost of disposing your old ones. (y)
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October 2023 by Lianna LaLiberte
On 9/30/23, our truck brakes started seizing up. We called VIP and were able to get an appointment first thing the next day - yes, on a Sunday. They quickly got my truck in and immediately told us what was going on. They were able to fix it right then. Megan was great with her knowledge of what was probably wrong and then making sure we got taken care of right away. The brakes were fixed and we'll be back soon for other repairs and/or any other work. Thanks Megan for your assistance.Service: Brakes
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October 2023 by Kirsten Morrison
I had a friend who just brought their car to get an inspection sticker and they called said she needed breaks. She comes to pick up her car today (after they told her it was ready last night) and the car wasn't ready. So an hour later she comes back to pick up her car and sees her car is on the curb (she has a little car)so the front bumper of the car is gouged out. She goes in to talk with Manager Robert to tell him her car is on the curb and he tells her to move her car and then proceeds to tell her -after she addresses him about the scratch she found and showed him- he states she needs "burden of proof" that they did it. NOT TO MENTION THERE WAS NO INSPECTION STICKER on the car STILL.Message to all people working: She is not a malicious person, she was simply looking for someone to take responsibility.. she could of furthered the actions by following up with a police report and looking into cameras- which we all know there would that "BURDEN OF PROOF" that her car was on the curb in the first place. If you damage someones car even if its a little scratch just own up to it.. there are people in this world that will really make a big deal about it and there are people that are looking for a simple i am sorry- i was in a rush when i moved your car.. thank you Robert for making her day and experience very unpleasant. she will not be coming back for services at the not so VIP tires & service.
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September 2023 by Chris B.
Techs are incompetent and hide behind the front desk associates. Never, ever again. Asked for a brake inspection while getting four new tires specifically because I was getting a state inspection sticker within the next week or so. At checkout I was told brakes looked fine for state inspection. Made state inspection appointment for following weekend and they wanted $500 for new front brakes. They either baited and switched me or never did brake inspection. I asked for the manager to call me to discuss my concerns and I have yet to receive a call. Bottom line is these people can not be trusted.
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September 2023 by David Nichols
I made the call to the Hillsboro NH store in regards to two lug nuts coming loose and snapping off my tire..Megan checked to make sure that they had spare lug nuts in stocks and Robert the store manager hopped in his personal vehicle and drove them right over to my location..while there we realized the pins on which the lugnuts where located had sheared he tighten up remaining bolts and followed me back to the shop and replaced them as well as the lug nuts...a huge thank you to both of them for quick actionsService: Tires
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September 2023 by Felisha Grendell
I'm always going to get my oil change done with them but had tire problems and Mitch went above & beyond to make sure my family was safe.Services: Tires
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September 2023 by David Lee's
Michaela and Megan did a fantastic job with my vehicle. I highly recommend working with these two.Services: Tires
