Smith Pump Co. Inc. is a professionally run outfit that is highly recommended by its customers. They are known for being quick to act, responsive, and available, often providing service within 24 hours of a call. The team, including the owner and office staff, is described as kind, helpful, patient, professional, pleasant, knowledgeable, friendly, flexible, compassionate, and fair and honest. They are transparent about costs and take time to explain their methods. Customers report that the crew gets the job done promptly and efficiently, with the knowledge to diagnose problems and get systems back up and running fast. They are stocked with parts to complete work immediately. The owner is noted for being very responsive, going above and beyond, and taking great pride in his work and business. While perhaps not the cheapest option, Smith Pump Co. wins on total value and is considered the absolute best, with many customers stating they would 100% recommend the company to anyone.
Quick to act, and got the job done. Transparent about costs. Saturday night we suddenly had no water. I feared the worst. They called me back the same night, and promised to be out the next day. Nick came down as promised, diagnosed the problem and had everything back up and running within 2 hours. Would 100% recommend.
October 2025
Smith Pump is a professionally run outfit. Sure there might be a hiccup or two along the way but the owner Steve is very responsive, and also fair and honest. The foreman Steve sent to manage my job (Nate) was also excellent. While perhaps not the cheapest option, Smith wins on total value.
March 2025
Big thank you to Steve and Josh who were very professional and got here within 1 hr from the call and did an excellent job taking care of our problem. HIGHLY RECOMMENDED!!!
