O'Reilly Auto Parts on Derry Road in Hudson is highly praised for its helpful and friendly staff. Customers appreciate the team’s willingness to assist with various needs, from simple tasks like scanning check engine lights and helping with license plate screws to providing specific parts for vehicles. Employees like Lucas and Eddie are recognized for their professionalism, kindness, and knowledge, making customers feel confident in their service. The staff is also commended for their availability and quick response, often being the only store to have the needed parts and offering solutions for vehicle issues. One customer shared a particularly positive experience when facing a frozen windshield washer fluid problem on a cold day. The employees not only checked the car to confirm the issue was frozen fluid but also offered helpful advice on thawing it out. They went above and beyond by suggesting solutions and even cleaning the windshield, which made a stressful situation much easier. Overall, O'Reilly Auto Parts is seen as a helpful, caring, and reliable store that values customer service and goes the extra mile to assist with car problems. Customers are grateful for their positive experiences and plan to continue shopping there for their vehicle needs.
Very knowledgeable staff. Mike helped me With a faulty headlight on my vehicle I just purchased and made the process painless.
February 2026
Mike was super awesome! He helped me find thr right windshield wipers for my car and even helped me install them!
January 2026
Shout out to Mike at the Hudson location for your assistance this morning. Mike was very kind, helpful and knowledgeable assisting me in purchasing a new battery (after testing and confirming the one I had was dead) and wipers and also carried the new battery out to the vehicle for me. Made my life just a bit easier to... read full comment
