O'Reilly Auto Parts on Derry Road in Hudson is highly praised for its helpful and friendly staff. Customers appreciate the team’s willingness to assist with various needs, from simple tasks like scanning check engine lights and helping with license plate screws to providing specific parts for vehicles. Employees like Lucas and Eddie are recognized for their professionalism, kindness, and knowledge, making customers feel confident in their service. The staff is also commended for their availability and quick response, often being the only store to have the needed parts and offering solutions for vehicle issues. One customer shared a particularly positive experience when facing a frozen windshield washer fluid problem on a cold day. The employees not only checked the car to confirm the issue was frozen fluid but also offered helpful advice on thawing it out. They went above and beyond by suggesting solutions and even cleaning the windshield, which made a stressful situation much easier. Overall, O'Reilly Auto Parts is seen as a helpful, caring, and reliable store that values customer service and goes the extra mile to assist with car problems. Customers are grateful for their positive experiences and plan to continue shopping there for their vehicle needs.
I enjoy orieleys as they most always have what I need in stock without parts failures like I have purchased online........Amazon should stick to selling books
July 2026
Mike,the assistant manager, was awesome helping me reattach my battery to my minivan. I would give him 10 stars if I could he was very friendly and helpful and personable and I would recommend him and that location to everyone.
June 2026
Jeff is always helpful !! And knowledgeable! Awesome customer service !
