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November 2023 by Denise Rumrill
This garage's tow driver literally saved us this weekend. We were following our GPS to get from our son's wedding in Ringe Saturday night to the Inn we were staying at in Jeffrey. For some unknown reason, Margory (as we call our GPS's voice) sent us to a "no thru traffic, dead end road," which did have a small sign stating this, but the sign was on the left hand side of the road, not really visible in the darkness that night. We followed the road in the dark, thru the woods, as it morphed from dirt road to skinnier dirt road, to path/road covered in fallen leaves. By the time we reached the location where the path was now blocked by huge rocks/boulders and thought "uh oh, this is not good!" we began to think we should have turned around sooner and headed back! Unfortunately, the area we were now in was sopping wet, muddy, mucky, dark and way too narrow for us actually be able to turn the car around. Suddenly we were stuck in the mud. No shovel, no flashlight, nothing to give the tires traction (we actually couldn't go forward or backward by this point). We were able, thankfully, to reach two of our kids who had been at the wedding as well by cellphone, and with a "stalker app" that we have and the occasional honking of the car horn, they were able to actually find us and get us back to our lodging for the night, wet and muddy, still in our wedding clothes. When I called our GEICO insurance for roadside assistance the next morning, I was told, when they called me back, that they had been unable to get a tow truck to help us. Thankfully our son-in-law had called Gauthier's. The driver told him he was on another call but would check out the location of the car afterwards. We were able to describe where we had been, as much as we could remember and had noticed in the dark, gloomy woods, and he walked from the last house on that road to the location of our car to check things out. He was able to back a flatbed backwards the last 1/4 to 1/2 mile to reach our vehicle, load it onto the flatbed, and drive it back to where we should have realized we shouldn't continue on! I had had visions of heavy equipment needing to clear a new road thru the dense forest for the 0.7 mile we had needed to make it to the next road we were to take. Or perhaps needing to secure a helicopter to lower a massive cable contraption down and hoist our car above the treetops to safety. No, this wonderful man was able to retrieve our muddy car and get her back to solid, dry land. I didn't get his name, but he was our savior for sure! Thank you, Gauthier Auto Service, for going above and beyond to allow us to retrieve our car and go on with our daily routine. You are the best!!
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August 2023 by Kathleen Smith
I had a call in to have my car towed because of a flat tire that was supposed to be fixed the day before by someone else. Thank you for sending Bobby. He was so nice and friendly and competent. He checked my tire and put a plug in it and saved me the towing fiasco. I appreciate someone who goes over and above.
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July 2023 by Bohanan Hoyt
Professional, honest, trustworthy. Will highly recommend this garage/towing service to anyone.
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July 2023 by Samuel Kline
Amazing customer service very professional and kind felt like family going there also great prices and had a great experience
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May 2023 by Kevin Swieca
Gauthier’s shop is the place to go! Great customer service. Peter worked on my car and got it all ready to go in no time. Thanks again!
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February 2023 by Rebecca Robichaud
Very professional AAA towing serviceI was very satisfied with the service person, very friendly and helpful
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September 2022 by Desirae Blackmore
Gauthiers is always so good to us ❤️ I wouldn't want to take my car anywhere else! Morgan is a sweetheart and always super helpful when we call to set up appointments. Kyle is usually the one to work on our jeep and he's always goes the extra mile to make sure we're all set. Definitely recommend!
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August 2022 by Kae F.
My friend backed his car off my parents drive way into a ditch we called late one evening and the tow truck was there within 30 minutes. A very nice gentleman came to help us get the car back on the driveway quickly
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February 2022 by Courtney Marcott
Friendly service, including the adorable Hunter, knowledgeable and dependable
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February 2022 by Pastor Rob
Everyone at Gauthiers is friendly, honest, and hardworking. Morgan takes good care of us in communicating what’s going on with our cars and Kyle always goes the extra mile on our car repairs. We highly recommend Gauthiers!
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January 2022 by Evan Corliss
Shop was cozy, everyone working there seemed to be on the same page about both customers, and crew. Went in for tires and was out of there in under an hour. Even had a nice visit from the shop pooch Hunter! Well done, I'll bring my car back for the Customer Service alone.
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December 2021 by Brian Bravo
Great friendly folks...always do a great job on our 2016 mercedes..Morgan and Kyle are funny and knowledgeable and make ya feel at home while waiting. Great prices.
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September 2021 by Hannah Gallagher
Contacted through AAA for a tow, but they were able to troublshoot and send me on my way with fixed car. Great and friendly service!
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August 2021 by Michael Briggs
Tow truck driver nearly drove me off the road, constantly over the yellow line, turned on the truck bed lights at me while I drove behind him, and drove >70MPH in a 50 at times. Totally aggressive, unprofessional, and dangerous.
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August 2021 by Sheri St. Laurent
It was the end of the day and my tire pressure went down fast. I called GAS and the amazing , friendly receptionist told me to come in. I was treated with respect and given great service by everyone there. The technician fixed my tire and I was on my way within an hour. I highly recommend GAS.Service: Tires
