Fairfield's Auto Group is known for its exceptional customer service and friendly staff. Many reviews highlight the helpfulness and professionalism of the team, particularly mentioning staff members like Jeanie Devoe, Manny, and Sara Moriarty. Customers appreciated the respectful and clear communication throughout their car buying and leasing experiences, with no pressure to make quick decisions. One reviewer noted that the staff provided a variety of options that had not been considered before, leading to an enjoyable and stress-free car decision. Additionally, the team is praised for their attention to detail and willingness to assist with any questions, making car-related matters easier for those less knowledgeable about vehicles. Fairfield's Auto Group also excels in handling urgent situations, as demonstrated by their prompt and caring service when a customer faced a car crisis. Overall, Fairfield's Auto Group stands out for its trustworthy, attentive, and accommodating service, making it a preferred choice for both new and returning customers.