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February 2024 by Linnea bright morgan
Went in and wanted to buy a switch lite and the person working there named fin was horrible and was yelling us not to buy it bc it’s trash. All I wanted to do was get something for my mom so we could do something together. Then we went to target and employees there were saying how good it was.This is not the only time we have had a problem with this store. DONT RECOMMEND
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December 2023 by Courtney V Judkins
The people in Keene are always so knowledgeable and helpful. They always have great used prices.
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September 2023 by Colby Sanders
I went here looking for an Xbox controller & headset. Hailstorm helped me & was not only EXTREMELY knowledgeable about the products, she took the time to thoroughly explain my options. I’ll be going here for all of my future video game needs!!
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August 2023 by Shea Kelly
I went into this GameStop yesterday and had a very uncomfortable experience with the manager. As I walked in I was greeted with “hi what’re you looking for today?” I said that I was just looking and was met with said manager rudely saying “of course” with a sigh as if he was upset I was just looking and not there to specifically buy something. As I was looking at the Pokémon cards with my boyfriend I mentioned that I probably shouldn’t buy anything because I just bought a new phone that’s when the manager asked me what kind of phone it was. I told him it was an iPhone and was immediately met with “I’m sorry” like it was a bad thing that I bought an iPhone. He then decided it was appropriate to say “did you know that it’s more likely for a female to reject a man who has an android?” He said this in a very rude misogynistic way which made me super uncomfortable. My boyfriend and I kinda just stood there awkwardly then decided we didn’t want to buy anything from them anymore and left. I went back in today to tell the other employee who humored him yesterday when he said that, to tell him that it was wrong to talk to a customer in that way and was met with a very disinterested and kind of stuck up “I get you.” “there’s nothing I can do.” Response. He seemed to get annoyed that I was there to tell him it was inappropriate and it didn’t seem like he cared at all. I’m not one for confrontation but this is just so weird and frustrating. I would not recommend any woman to go in there and talk to the manager, I’m sure I’m not the only one who has been made uncomfortable by him.
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February 2023 by Nate Brothers
Didn’t happen to get the employees name, but was given false info and told they wouldn’t do my ps4 trade in today February 11th around noon because they can’t do any updates themselves. Shiesty employees and store, not going back.
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January 2023 by Wesley Felix
Great Manager and they do their best to make you happy. My kids love dragging me here all the time.
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January 2023 by sarah Apel
Well still love gamestop but not so much the new spot seems more crowded just don't like the setup
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January 2023 by Denise “Dee” Isakson
I love this place awesome staff great selections on more then games
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December 2022 by Melody Blanchette
They were very helpful.
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October 2022 by Clifford Drake Jackson
Staff was helpful and i got what i was looking for! You definitely need a certain way about you to get treated well in my experience but hopefully thats over with now! I guess what i mean is if you know nothing about games or gaming youll have a bad time! So go with someone with some knowledge!
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June 2022 by 24k Gluehi
The staff are kind hearted and know what your talking about 10/10 on this place
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April 2022 by Dan McNear
Either their website or the store is lying. Because they won't even look at games for trade if they aren't current. (Even though it's says they take in more items than ever in the their advertisements.) Brought in a stack of 1st party Wii/Wii u and GameCube games worth more than $100 according to their own website and they told me to sell them somewhere else, which would have had zero chance of helping that day. People who work there make it clear that they don't want to be their and don't want you their either.
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April 2022 by Jose Rosa
Excellent customer service, and engaging staff.
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March 2022 by Sir Clifford Drake Malcolm Jackson
Staff was helpful and i got what i was looking for! You definitely need a certain way about you to get treated well in my experience but hopefully thats over with now! I guess what i mean is if you know nothing about games or gaming youll have a bad time! So go with someone with some knowledge!
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March 2022 by kayla Davis
Never busy when I go in so I'm in and out quickly. Staff is nice and helpfull
