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October 2023 by Frank Lackey
So helpful,easy to work with & efficient! Very convenient to get a rental there too! Highly recommend them! Steve worked hard with ins company to come to agreement, thank you! When I picked up my car,they had cleaned it inside & out too:)Service: Body & Trim
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October 2023 by robert pierce
Highly recommend top notch work! :)Service: Body & Trim
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September 2023 by Vern Maine
Good work. Just be clear on what the quote covers...
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July 2023 by J M
One of the worst places ever. There's a reason the yelp is 2.5 Stars.
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June 2023 by Emma Nuzzo
I came in here earlier today for an estimate and was so impressed with the integrity of this place. As a woman who knows very little about auto repairs, there is a lot of mechanics that attempt to take advantage of our lack of knowledge. This place easily could have had me spend thousands in repairs but instead, they gave me advice on little fixes I can do for MUCH cheaper.
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June 2023 by Herb Philpott
Darren did a fantastic job winching my minivan out of a ditch with no damage. A true wrecker professional!
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May 2023 by Valerie Dawn
Excellent customer service. Very professional.
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May 2023 by Richard L.
Steve and the staff went out of their way to deal with a situation that was not their issue. They came to Littleton, NH to pick up my car they had repaired due to the issue. And, then returned it the next day by flat bed. They would not accept me driving it down, as Steve said "not your issue and we are going to take care of it". The repair is perfect, no evidence of the accident and just like new. I once lived in the Keene area and had previous excellent work completed by Keene Auto Body, they continue to provide top class customer experience.
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April 2023 by Sue Bundy
Steve is 100%honest &straight forward to deal with and helps any way possible I recommend everyone to go there
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March 2023 by Frederick Stearns
Steve works for you not the insurance company and the work completed is flawless.
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March 2023 by Joshua L.
I've never felt the need to write a review until now. This guy was the biggest asshole I've ever met. Fat man was extremely unhappy with me when I showed up to grab my car and gave me so much attitude about not shutting the door of his office. Rates were extremely high and service was GOD AWFUL! Literally never do business here, it was atrocious.
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November 2022 by Luke Miller
Absolutely horrible service. Darren towed a vehicle and told both my father and I 400 for it. Extremely high but is what it is. Told Darren I would pick it up the next day. He was given credit card information and informed us it had been paid. Darren’s attitude was very disrespectful to both my father and I. Going so far as to raise his voice at us. Even swore at us. Very rude man. Go to pick up the car today, and Darren told them that I wasn’t coming today when I stayed in front of the trooper that assisted in blocking off traffic, and told Darren multiple times we’d be by to get the car. The receptionist was very rude and when she said it was now over 500 we were like but we were told 400. She then gives us an attitude and loudly yells for Steve who was immediately hostile to us. Insisting his guy did no wrong and it was our fault. Very rude. Couldn’t even look me in the I. I’m sure others have had good experiences here and I don’t know what their issue was but we were very calm the whole time when none of them were. Will actively recommend against their services here. Terrible customer service and lying about prices for more money. I have no problem paying a service and understand it’s more expensive for the middle of the night, but there is zero excuse for how we were treated. We should have been told the correct price from the start and they should have listened when we informed them of their employees behavior.
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January 2022 by Timothy Pipp
Always very happy with the work and customer service! Have used Keene Autobody a number of times and always had a great experience!
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November 2021 by Leo G.
Ever listen to their new radio ad supposedly from a customer voice-mail? Talk about PHONY!
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November 2021 by Dan W.
October crash. November fixed. These guys make my Mustang perfect. The perfect body shop #Expert #Very Professional #Prompt