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December 2023 by Traci Watson
Hi my name is Traci any one on SSI ssdi and going thru hard times with no credit u can't borrow money thru this back when people go thru hard times but other banks in Keene NH will let u borrow to help u get thru hard times so if u need that help don't go thru this bank only thus back will denie u if u don't have credit
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July 2023 by Mylynda Gill
I have been using this location for years and I always have had amazing service. Recently Emily a Member Service Representative went above and beyond in assisting me and I am very grateful to her.
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May 2023 by William Ficociello
Very nice place to do business with. Always busy both inside and at the drive thru. Friendly, helpful service.
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March 2023 by Frederick Stearns
Typically very busy, slow lines and nearly impossible to get out of if you're trying to turn left out of there.
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January 2023 by penny mann
I got hacked twice and the second time I was never notified about my card being shut off
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November 2022 by Nicholas Patrick
Been a member since a kid, always worked out and were helpful when I applied for my first debit card, and money certficate. Only problem is that they are somewhat picky when giving out credit cards or loans
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May 2022 by Margot Swanson
I recently got car financing through this credit union at the dealership. I have been trying to reach them ever since, 10 days ago. It is IMPOSSIBLE to reach a person at this bank! I supposedly have a loan with them but have received no communication from them directly. I'm grateful for the financing, but already unhappy with the customer service.
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December 2021 by Jane Vigneau
I have been a member for over 13 yrs. I love the credit union. My only 2 complaints is the location in Keene, it is suicide pulling out onto winchester street its impossible to make a left hand turn so you have to turn right, go down the road pull into a business on the left side of the street to change direction, and the lack of service credit union ATM locations. I wish they had a couple satellite spaces like they have in walmart in Concord and other NH towns.
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March 2021 by Morgan Roberts
I recently opened a money market account and had to jump through hoops for about a week. This sounds like a terrible experience, and for the most part it WAS super frustrating. However, Sarah Dumont from the Keene branch changed it all around. Although she could not fix the problem herself, she followed through with contacting the right people and got back to me as soon as she found out anything, as promised. Just feeling like she cared about my frustrations from the past week made everything better. (I had spoken to SO many SCU employees) Thank you, Sarah
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February 2021 by Cindy Joslyn
Love them, been a member for over 30 yrs.
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October 2020 by Jennifer Berg
Great experience with Kevin T. In the Keene branch. My daughter and I needed to take out a personal loan. Kevin was professional, conscious of our time constraints and a pleasure to work with! We highly recommend.
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October 2020 by Julie Croteau
Always great service
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May 2020 by donna canfield
I have had an account at Service Credit Union for over 20 years. Best bank I have ever dealt with. I have always had any issues dealt with promptly and courteously. Have moved to several different states and it has filled my needs no matter where. Would highly recommend SCU.
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March 2020 by steve
Nice bank to bank at if you do your banking at SCU. Tellers are always in a good mood. Two Atms, one drive thru and one inside the front door.
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January 2020 by Alicia Drakiotes
Professional and friendly staff.