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September 2023 by BSR
Seriously the best car dealership I’ve ever been in. Rob is great and got me, my girlfriend and our neighbor great deals on new Subarus. I went to the dealership closest to my home and the difference in customer service and overall professionalism is night and day. Subaru of Keene is great for not only the sales process but for service as well. Bought a set of winter tyres for less than tire rack and this includes installation!
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September 2023 by Bob Thorp
I've got nothing but good things to say about this dealership.From the time I contacted them, right from the get go there was never any pressure to buy anything.Every question I had was treated with nothing but respect, Jose was great he booked me a test drive and helped guide me in the right direction.Doug was my salesman, he was nothing but respectful, once again answering every question I had and again, never any pressure to buy anything.When the decision was made to actually buy, he got me exactly what I wanted and stayed in touch during the entire transit process letting me know as much as he knew.Adam the financial guy, is great at what he does. he worked with me and got me a good deal, and totally made me feel comfortable, and again never any pressure.Jeff the GM, super nice and easy to deal with as well as easy to talk to. Once again, no pressure at all.I tip my hat to the Fenton family, they run a superb dealership and have a great staff of employees that make you feel welcome and never any pressure to sell you a car.Subaru of Keene was my first and only choice to buy my new Crosstrek Sport.One would never know this was my first time ever buying a brand new car.Thank you
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September 2023 by dylan sutherland
Phenomenal experience, Christian from sales was immediately helpful when my car decided to die in the dealership parking lot. Both him and Adam (business manager) were giving me all the reassurance I needed and were able to get me a great car for a very reasonable price. Adam was able to get me the best deal possible and something that was completely in my budget. Fully recommend making your way to Subaru of Keene and working with either of these two. Very helpful, knowledgeable and extremely transparent with the entire process. Can not thank them enough for all of their help.
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September 2023 by Jenna Sheehan
I will forever chose Fenton family dealerships to purchase my vehicles! Yet again they made it happen for me! Chris Wisell & Adam Zinn truly went above and beyond to make it possible for me to get into my certified pre-owned 2018 Subaru crosstrek, that I love!! Such a wonderful atmosphere and sales team! Thank you again guys for your hard work!!
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September 2023 by Marcy Tapman Contois
Evan April was great!!! Thank you for helping us find the perfect vehicle for our family. The whole Subaru of Keene team made the deal seamless. They are truly the place to buy a car from. The service department is incredible as they also care about their customers.
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September 2023 by Felicia Dunham
They did great with us. It was my daughter's first time buying her car and Jason Kennedy was wonderful with her first time and working with her and myself and Adam Zinn who work with us. They both were great with us
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September 2023 by Jennifer Prodouz
I want to thank Jason and Adam for thier professionalism. Effortless paperwork and no pressure at all. By the time I left the dealership, I felt like they were friends. Keep up the good work ?
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August 2023 by Chadwick Young
Thank you Jason for a wonderful experience at Subaru of Keene! Your sales team and and your finance manager Adam were outstanding!! I love my new Forester, you explained everything to me so well, Adam went through everything so well as the closing of paperwork led in for the final delivery, what a dealership, it was way worth the travel from Pittsfield to Keene for my new ride, thank you everyone again for a awesome experience! You made this guy smile all the way home!!??
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August 2023 by Kristy Murphy
We recently bought our second car at Subaru of Keene. The first experience was great so we went back again. Jason, Chris, Christian, Craig and Adam were all amazingly helpful without being pushy or overbearing. They worked hard to get us the best deal, best rates and were totally upfront and honest. I think I will be buying all our cars there in the future!
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July 2023 by Rod Burr
Subaru of Keene does it right. Customer Appreciation Night for all new Subaru owners! Thank you Jason Kennedy, Jeff Lubas, Adam Zinn and all the rest for making us feel so special. Buying cars CAN be fun! #foreverSubaru
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July 2023 by Sammy Donahue
Had such a great experience here. Rob was a great guy and was so helpful throughout the entire process. It was time to get rid of my first car, it was a little nerveracking to say the least. He answered all my questions, and was so kind, he made the process a lot less scary!Adam took me to do the final paperwork and he was really great too. He made me feel so comfortable and explained everything in a way that made perfect sense. Again, no guesswork, games, or surprises here. Everyone was so great, I was so happy driving off the lot same day with my new car!!
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July 2023 by cindy gallagher
I had three cars inspected and corrected in one week. Two Subarus and another! The Keene staff is amazing. I felt comfortable every step of the way with the recommendations they made and the speed at which they did their service. There was one correction needed and they did that immediately. If you can go to Keene Subaru, do it!
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July 2023 by Jim J
Outstanding service department customer service! They say you never get a second chance at a first impression.. and Subaru of Keene certainly made an amazing first impression. A dash warning light came on just as we were driving by the dealership the afternoon of July 3rd. Rather than site the lateness of the day, the service department fit us in, found the problem, recommended the fix, and had us on our way in short order. We were so impressed we made an appointment to bring our SUV back and have the work done.
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July 2023 by Sally Harmon
I've been going to Subaru for 25+ years and have never had a negative incident. They are totally professional, answer any questions thoroughly and have treated me well for all these years. I wouldn't take my Subaru anywhere else!!
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July 2023 by Abby Butler
Great sales and service experience! Evan listened carefully to my preferences, offered multiple suggestions, and patiently worked with me to find the best solution. His explanation of the car’s electronics was clear and helpful. I’m very happy with my vehicle! Evan, and all the staff at Subaru of Keene, were polite and extremely helpful.