-
February 2024 by Pamela Parrish
The Pick-up Truck I ordered was wet with overnight snow so they rented me a Cargo Van to bring my chair to the re-upholstery shop in dry condition.
-
January 2024 by Mary Lambert
Personal care shown by Michael and Mike!
-
January 2024 by Ryan Valenti
Horrible customer service, not understanding at all. In the end refused to help. All the workers are pretty sketchy here. Would strongly not recommend coming here.
-
January 2024 by Cheshire Cat
Totally unprofessional! Nothing but attitude. Ya know, that short, fat, immature, man boy tough guy complex. With the goddy pewter pirates of Caribbean earing and all.Clearly after reading the Steven King novel of negative reviews uhaul as a company really don't care..I wont use this company anywhere now and I'll advise everyone I know not to bother either since uhaul likes to KEEP rotten representatives that hate their job .
-
January 2024 by Jamie Breen
Uhaul of Keene is a joke. I will go to Penske. I should have looked at the past reviews. The person that checked me in was great, helpful, even joking around. The "person" that we returned the uhaul to was rude and had a tone about everything. You can tell he hates his job and customers. All set!!
-
December 2023 by Tom Speeney
Truck was clean and ready to go when we arrived. Only. thing we did not like was the dolly mounted in the back wqas in the way so we moved it and were charged for using it . Next time we are going to have them remove it before we take the truck.
-
November 2023 by Nick Yager
Good people working here. The GM is professional and does the best with what uhaul throws at them. The people at the 800 number way overcommitted the local staff with the installation of our trailer hitch. Told us it would take 2.5 hours, when in actuality it was over 5 hours. The tech working on it did his best and the final outcome was solid.
-
September 2023 by alyson milardo
I highly recommend this place. We moved to Vermont from Alaska and needed a storage unit. The GM Amanda was friendly and quick to respond to all our questions. She did an absolute amazing job and we really appreciate it. She was professional, organized and accommodating. We will continue to use U-Haul moving and storage and highly recommend this business.
-
September 2023 by Google user
I highly recommend this place. We moved to Vermont from Alaska and needed a storage unit. The GM Amanda was friendly and quick to respond to all our questions. She did an absolute amazing job and we really appreciate it. She was professional, organized and accommodating. We will continue to use U-Haul moving and storage and highly recommend this business.
-
July 2023 by g3 h
Went there a few times to get my propane tank filled. Getting someone to the station is like pulling teeth. Ended up going elsewhere.
-
March 2023 by Noel Tetreault
Would give it 0 stars if able, worst customer experience of my life. So bad in fact I canceled my reservation and made a new one in Brattleboro immediately. The women at the desk who helped me should be ashamed, what a miserable human.
-
October 2022 by Benjamin Mcmahan
Worst experience I’ve ever had with Customer Service . The lady was super rude and she is the manager. She called the police on me because I wanted my money back in cash and not a check when I call i get hung up on. They are super unprofessional and seems like they hate their job.
-
September 2022 by Emma Stover
If you want reliable, decent customer service, do NOT come here. Outwardly rude with little helpful staff. Unprofessional place. Manager on site was absolutely immature when dealing with clients/customers.
-
September 2022 by Bonnie Jansen
Matthew at the customer service desk was great!!!
-
August 2022 by T K
The General Manager, Amanda Giglio makes doing business there worthwhile. If there's a problem she will fix it. She knows the meaning of customer service and carries the place.
