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September 2025 by Parker Kearley
Rick is awesome!! I am not mechanically inclined and it's great to have him around. He does quick, quality work for the best price to help keep my older Mazda on the road. Thanks, Rick, you saved my wallet!
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October 2024 by Jacob Bramel
Rick is the man!!! Does fantastic work on classics and antiques with extra care. He replaced the top on my 02 BMW Z3M. Honest in his work and his diagnosis. Prices are reasonable and his work is timely! I will be returning as a customer. Thanks again!
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December 2023 by wilunki Will
A knowledgeable and good person. He is always sure to talk through the expenses properly and charges fairly.
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October 2023 by Bob Berg
Rick has taken care of all our autos for many years. A great guy and small businessman who cares about his community!
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May 2022 by Frank Rogers
Very good work at a reasonable price l say if you need work done on your vehicle check them
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December 2020 by Shannon Mcconnell
Stated changed all rotors but lied and charged me for it..scam business please be aware
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August 2020 by Christi Donovan
Great service and pricing! Rick is the best!
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August 2020 by Scuba Steve
Amazing service. Have been coming to Rick for years. The best there is.
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July 2020 by Scott R.
I would rate a zero if I could. I am new to the area and thought - wow here is a shop with some good reveiws. My 2013 Subaru Impreza needs a new transmission. Rick said that he could make that happen. He found a transmission after some searching in Conneticut with 55k on it. WoW! That is great. He got the transmission, which he had to travel to get - and I paid for that time, brought it back to his shop and replaced the bad one. I am driving to work on a Friday morning with my new/used transmission and --- nope, something is not right. Pulled off the highway as the car felt like it downshifted with cruise control on. Got back to Ground Zero and spoke with Rick - Oh let me get it and see what is up. Turns out the new/used transmission - no good. OK, so another new/used transmission is searched out, picked up and installed. Today, a MONTH after the initial issue, my car is fixed (fingers crossed). Here is the kicker - I was charged an additional 600 dollars! For what?! I paid Ground Zero for a transmission, that they purchased - not me - from wherever that came from (with a markup I'm sure), and for the labor involved in getting it installed. I spoke with Lisa, who does the billing, and I was charged for some of the labor and parts required to install the second transmission!? Wait --- what? Yes, I had to pay additionally to have work done that I already paid for. Who does this? Hello, yes I would like to get a new tv. Sure. Here is the money. Thank you. Oh TV does not work - bring it back - get a new TV - wait, you have to pay for part of the second TV?!?! Here's why - I did not purchase the "labor warranty". Labor warranty? You don't guaruntee your work? Apparently not with used parts but WAIT - I bought the part from YOU Ground Zero - I did not bring in a part for you to install. Lisa says, "that's a risk you (meaning me) take when buying used parts". I DID NOT BUY IT - YOU DID! Worst experience I have ever had with any mechanic EVER! Be careful - labor warranty. Also, anytime they have a used part installed. I will never be going back to Ground Zero and I would recommend you do not either. Good luck Ground Zero Auto Repairs.
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March 2020 by Doug Amero
Great service
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November 2019 by Jim Hart
Spectacular service, trustworthy actions, great value.
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May 2019 by Mike T
Friendly and great service
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April 2019 by John D.
Friendly and good service. No b.s.about replacing parts you don't need. Highly recommended!
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December 2018 by Scott Spencer
Rick is the best. Long time friend. He WILL save you money on auto repairs. No bones about it.
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July 2018 by Ashley Lynne
Thank you for your amazing work and reasonable prices �
