Citizens Bank in Laconia is known for its friendly and helpful staff who make banking easier and more pleasant. Customers appreciate the personable and knowledgeable employees who take time to explain complicated issues and work well with other professionals to help solve problems. One customer shared a positive experience with a staff member named Jade, who went above and beyond to locate a missing payment and kept in touch until the issue was resolved, saving the customer from closing their account. Despite some frustrations with banking processes, customers feel confident in the branch’s team and their dedication to assisting with various banking needs. The branch also offers a great parking lot, making visits convenient. Overall, Citizens Bank in Laconia is valued for its caring staff and commitment to helping customers.
Easy location to find parking, set up a new account with Jade, it was a great experience:)
June 2024
As frustrating as banking can be these days, everyone I've dealt with at the Laconia Branch has always been so pleasant, easy going and absolutely make you feel like they want to help you solve what ever problems you have!!
July 2023
I have always had wonderful, helpful service at Citizen's. Great parking lot; personable & knowledgeable staff. A pleasure to do business here.
