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September 2023 by Toni Munson
We bought a home in Columbia, New Hampshire Doug and his family helped us furnish our entire home. I can’t express enough the quality and customer service the Abbott family he gave to us if you’re looking for quality furniture and above and beyond customer service look no further thank you Doug and your family For making our experience effortless and our home absolutely beautiful !
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June 2023 by Sally Mummey
Great selection, very helpful staff. Had chair we purchased delivered, and it went very well. Will be back for more furniture!
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March 2023 by Belinda Champagne
Wonderful place to get all your furniture. Always treated great. No pressure but always there to answer any questions. The only place we've shopped for many many years now. No need to go elsewhere when you're treated great, get great furnishings and great prices.
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February 2023 by Teaghan Dennis
If I could give more stars, I would. Even after a miscommunication, they still offered exceptional service. Furniture is probably the best priced in the north country. If you're looking to support a small locally own business for your Furniture needs, this is the place!
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February 2023 by Janice Schnurr
We've purchased three beautiful pieces of furniture here, a lovely wood dinette table with 2 chairs, a bed with box spring and mattress, so attractive, and a sleep sofa. Two pieces were delivered and set up. The delivery crew was great, very professional, and pleasant. Highly recommend this beautiful furniture store.
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October 2022 by Mel Houle
Walked through the whole place, tested out some mattresses and left.No one in the place.Prices are average.
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September 2022 by Peter Gray
This is a great family owned business. I’m extremely pleased with my furniture and, just as important, how I was treated. A+
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September 2021 by Robert Jones
Friendly salesman and perfect selection for our needs.
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August 2021 by Shannon Bartlett
Great buying experience, they offered help and when I expressed I just wanted to look around they did not continue to follow me. They were knowledgeable about the products and the process was easy! Furniture was delivered within a couple days. They even answered questions for me about another piece I was looking for while in my home. Would highly recommend.
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August 2021 by Shawn Dionne
Great people, Logan was very helpful. We highly recommend.
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June 2021 by qflyer1
Everybody was efficient and friendly. They went out of their way to make my delivery at a time of my choosing despite the inconvenience to them, which I really appreciated. Would definitely shop there again.Mary Larsen, Maidstone vermont
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May 2021 by Christine Lawson
My husband and I were needing mattresses. Abbott's gave us great rates and were super friendly and helpful. They even delivered to the door! Very satisfied with the service.
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May 2021 by Leigha Cicchetto
Great people to do business with. We walked in and Doug said I’ll let you guys look around for a bit. It was nice not having a person follow us around pressuring us to buy right then. The couch we bought is very comfortable. Will definitely do business again! Thanks Doug!
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May 2021 by tarren eldred
“ I Will never do business with abbots furniture, very unprofessional , very rude and disrespectful, and very unreasonable, the sales guy said that everything on the floor is brand new but as We walked around, we saw multiple yellow stains on one of the mattress’s that I took pictures of ..... while we were in there , two other separate people came and looked around and immediately left , which was also showing us red flags about abbots furniture..... we decided to leave after being treated poorly and dealing with rude unreasonable sale employees.... while we were walking out we received rude and unprofessional comments referring to us being “intoxicated” because we asked what’s the best deal they could do on some of the furniture we were looking at and they also refused to drop $99 off of the price of a couch that had screws popping up out of the wood ....... we left and went down to top furniture in Berlin nh , as soon as we walked in we all received amazing friendly service , we looked around the entire store and we did not see any bad furniture and we did Not see any stains on anything at all unlike abbots furniture in Lancaster !! Everything was reasonably priced and much much better quality!! After looking around we found a very big and very nice ASHLY SIGNATURE brand new couch that just barely got delivered there the day before !!!! we sat on the couch and we loved it !! This large and very comfy beautiful couch was also priced Under $1,000 and it was the same size couch that abbots was asking over a thousand for ! We asked the sales employee what’s the best deal they could do and we through out a fair price and they excepted our offer !!! They took $200 off of the price of this beautiful Ashley Signature couch !!! We were so impressed with how well we were treated and we were so impressed with all the reasonable prices , that we ended up buying 2 of the same large comfy beautiful Ashley Signature couches both with $200 off of the price ! !! Since they except our offer we left happily with 2 brand new Ashley signature large couch’s with $400 off !! All furniture stores ask higher then what they paid for the furniture because that’s how they make Money , but amazing friendly and reasonable furniture stores like top furniture in Berlin will gladly work with you and take money off of there price which means they are loosing money but they are gaining good customers as they want to make there customers happy and work with them !!!! We are excited to purchase more furniture at tops in Berlin !!! We will never do business with abbots in Lancaster NH!! And we will continue to spread the word to others about there bad business!
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May 2021 by Jasmine Eldred
I would not recommend this place at all.Everything was extremely high priced. Some of the mattresses had stains on them.. Which were on the floor. There were 3 men in the store which all were sitting behind the desk. A sofa we were looking at was extremely high priced and they wouldnt even negotiate to a reasonable price. Made extremely unprofessional comments when we told them we were going elsewhere. If you are looking for NICE top quality furniture with professional sales people take the trip to Gorham Nh Top Furniture. Lots of helpful sales people that appreciate you coming in help you out with anything they have so many more options. All the workers were either cleaning or coming over to ask if you needed help with anything they were extrememly professional very nice and even knocked off almost 200 dollars for a couch that was WAY better quality. We ended up coming home with more furniture then we were looking for. This place does not appreciate there customers at all. I will not ever send anyone here for furniture and I will be going back to Top Furniture in Gorham Nh from now on.
