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September 2023 by Gregg Williams
It's not mcdevitt's anymore I've been dealing with Greg in service and he is very professional and right to the point, no upsells and no gimmicks going to to be a long term relationship with that service dept. Hopefully sales will match their professionalism and commitment to there customers
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June 2023 by James Babb
I needed an adjustment on my trailer hitch receiver, while visiting the area. Greg helped me on short notice, and at no charge. I definitely came to the right place. Thank you!
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October 2022 by Jason Beaudoin
I've been a heavy equipment and truck mechanic for 25 years. After 5 years of dealing with the Lancaster parts department, I've formed enough of an opinion to give an honest review. The McDevitt parts department in Lancaster consistently has the absolute worst customer service I've ever experienced, they are extremely rude on the phone and make you feel like you're wasting their time when calliing for Mack and Western Star parts. Not once In 5 years have they returned a phone call and if you order something that is backordered, they'll never tell you, you'll find out after a week when you call for a status on an order that hasn't been delivered yet. Tony, is by far the biggest offender and the rudest person to ever answer a phone. If the Manchester branch has the same service, I'll be looking for a new dealer to purchase parts and future trucks from.
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April 2022 by John Whitehill
They had exactly what we needed!
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October 2021 by Mike Callahan
5 star service from a great team
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June 2021 by steven Handy
Brought my motor coach (Diesel Pusher) in for service...oil change etc. They also performed a safety check of the vehicle. I now have a fuel leak that I didn't have prior and the A/C belt is so loose it can be derailed by hand. Nice work. Take my money and the customer will never know....until they breakdown for something that was totally preventable. Isn't that why they call it preventive maintenance ??? At $150.00 per hour this place failed to impress me. Check this place off the list.
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February 2021 by Steve Mardin
Good people good place to do business
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December 2020 by Squatch 85
Got my truck up and going , good people , good service
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November 2019 by McCustoms Auto
They always have the parts in stock and for a decent price.
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August 2019 by Daniel Frechette
Good service
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January 2019 by MarcGinger Gagne'
Profesional, knowledgeable and pleasant Establishment!
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December 2018 by Marc Gagne
Great Dealership with tons of knowledge and a smile to your face!
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September 2018 by forrest adams
Great friendly service
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September 2018 by Timothy Duchesnaye
Very friendly staff
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March 2018 by Terry Foster
fast and efficient
