Upper Valley Honda is known for its fast and professional service, with great communication from the service representatives and technicians. Customers appreciate the friendly, respectful, and knowledgeable staff who make the experience comfortable and convenient. The dealership offers excellent care during both shopping and service visits, with staff who are patient and willing to answer questions thoroughly. Notable staff members include service managers and team members who go above and beyond, such as helping with emergencies like dead batteries, providing loaner vehicles, and washing cars by hand in cold weather. Customers also value the quick turnaround times and the use of videos to show work done on their vehicles. Overall, Upper Valley Honda provides top-notch customer service, making car buying and servicing smooth and enjoyable. Many customers have purchased multiple vehicles from them and have referred friends and family, highlighting their trusted reputation.
Fast, professional service. Great communication from Service Rep and Technician. I am always impressed with the dealership. Thank you.
November 2025
Excellent communication and service. Even washed the car!
November 2025
Great experience buying my new passport and getting her first service! The team was friendly, respectful and had my car ready before the predicted time. They sent video of their work and treated me with respect. Thanks, Upper Valley Honda! Great team!