Upper Valley Honda is known for its fast and professional service, with great communication from the service representatives and technicians. Customers appreciate the friendly, respectful, and knowledgeable staff who make the experience comfortable and convenient. The dealership offers excellent care during both shopping and service visits, with staff who are patient and willing to answer questions thoroughly. Notable staff members include service managers and team members who go above and beyond, such as helping with emergencies like dead batteries, providing loaner vehicles, and washing cars by hand in cold weather. Customers also value the quick turnaround times and the use of videos to show work done on their vehicles. Overall, Upper Valley Honda provides top-notch customer service, making car buying and servicing smooth and enjoyable. Many customers have purchased multiple vehicles from them and have referred friends and family, highlighting their trusted reputation.
Great experience from start to finish. Friendly and well-organized team. Recommended.
August 2026
Alicia did a wonderful job of helping me through the car buying process and Darci is doing a wonderful job with my service needs!
August 2026
We had an excellent experience with the service department for our CRV. Darci was our service rep and she was professional, courteous and kept us informed. Couldn't have had a better experience.
