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November 2023 by Cinda M.
This is a quintessential Joann Fabric with a big selection of fabrics that you expect to see at Joann's. Cottons, blends, satins, tulles, interfacing, etc. I don't expect to buy couture fabrics here but for all the above, they have lots of choices.I also can count on them for threads for sewing clothes, zippers, buttons, cake decorations items galore, crafting books, and many great craft items for my grandchildren. Coupons galore add up to great savings. I find most of the staff helpful and friendly. I'm glad we have them here locally!
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August 2023 by Local Reviewer
a big piece of wall decor that was on the floor resting against a wire storage container in the clearance section fell onto the back of my leg and now i have a pretty big bruise on my achilles’ tendon/back of my ankle. lol. maybe rearrange the wall art over there? thanks!
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June 2023 by wendy windsor
In the last few years, Joann's has really improved in service and quality of fabrics. Clerks actually have sewing experience and are very helpful. The quality of their cottons has also improved and I love the designer fabrics made exclusively for Joanns. I have a sewing business and shop there at least once a week.shoJoannscotto6quality ha
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March 2023 by Roseanna St.Pierre
Love Charlene!!! She is a true life saver ?
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February 2023 by kitty chataun
Good selection, but higher priced than Michael's. Horrible staff. They are snarky and you can't find anyone to ring you out half the time.
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February 2023 by Otis Herwig
They have a lot of different things even from Michaels. Great quality, I love all the different fabrics but also all the different crafting stuff!
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June 2022 by Travlr216 H.
Not a good Joann store, I walked around for 10 min before even seeing an employee. After two visits I had a horrible experience with the cashier, Avery. I was purchased 1 item and it took him about 10 minutes to ring me out, couldn't log in (caps lock was on..) couldn't figure out how much change to give me, was very rude, started helping another customer in the middle of checking me out so I had to wait even longer, threw my paper into a bag and they got all bent... serious lack of employees and decent training, won't be returning again.
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June 2022 by Charlotte L.
Not a good Joann store, I walked around for 10 min before even seeing an employee. After two visits I had a horrible experience with the cashier, Avery. I was purchased 1 item and it took him about 10 minutes to ring me out, couldn't log in (caps lock was on..) couldn't figure out how much change to give me, was very rude, started helping another customer in the middle of checking me out so I had to wait even longer, threw my paper into a bag and they got all bent... serious lack of employees and decent training, won't be returning again.
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June 2022 by Jacqueline
I much prefer Michaels over Jo-Anns but the fabric I really wanted and needed was.here. i feel like a lot of stuff here is overpriced to be honest. But that's what happens when you have Amazon taking over everything.
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April 2022 by Katherine Gillespie
Best customer service EVER very patient very helpful.
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March 2022 by Apryl Anastacio
Well stocked shelves and friendly customer service
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January 2022 by Stephanie Crawford
I went in for popsicle sticks. They didn't have any. Looked like they were out of a lot of crafts in that area.
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January 2022 by Leah Boch
They have a great selection of fabrics and the folks who work there are super helpful. The sale section is always great!
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January 2022 by Dean Normandin
I come here with my wife often. She for sure loves it here.
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December 2021 by Miche Gaskell
The website clearly states that the West Lebanon Jo-Ann's opens at 9. I live an hour away. I checked the night before to make sure that the store was still opening at 9 and after my morning work I drove the hour 2 West Lebanon. Have a sign on the front door that says they're open at 10 but they have failed to update the website. Little Things make a huge difference. If the company in general maintained an accurate account of what Fabrics available in each store I would have placed my order online. However it states they have no flannel at all and I know that is inaccurate. If your hours are changing change the website change your voicemail. So people don't waste their time.
