Difficult to deal with Billing department is now overseas Employees on site seem to have no clue
June 2023
Two weeks ago, Keene's liar-in-chief (Colin) promised that their Operations Manager would call me to resolve me issues. Still waiting. Keene and their parent, AdaptHealth, have no idea what customer service is.
November 2022
The delivery man who came to pick up the hospital bed for us was very courteous and helpful. We appreciate it very much.
Keene Medical Products, an AdaptHealth company, has served the communities of Vermont and New Hampshire with their home medical needs since 1975. Our mission is to help families receive their care in the comfort of their homes instead of being kept in a hospital. Our delivery drivers are capable of performing both setups and pickups, and our great team of therapists help monitor and provide guidance for Oxygen, CPAP, and Ventilator customers. We offer 24/7 on-call service to provide additional levels of peace of mind no matter what time you need help, and our automated ordering systems helps provide simple and easy regular delivers of medical supplies. Our focus is to provide reliable and professional care that all our customers can trust.
