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September 2023 by Irina Reis
Pet friendly, amazing workers. I enter with my puppy and he received treats and love. The clothing is always great quality.
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September 2023 by Franklin Gerechter
Love their products, did not have what we were looking for(child’s flannel shirt)
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August 2023 by Steve Bean
Nice store. Scored some shoes 30 % off
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August 2023 by Carlos DeJesus
The young man welcomed me to the store and asked "if there is anything I can help you with?" He directed me to the area I was interested helpful in helping me decide which product, gave me time to myself to look over the choices, and when I was ready to purchase he was there to. Afterwards after all paid still at the counter I asked about a certain discount and I qualified for it. He accepted the return and then started the charge all over again with the discount. That was excellent customer services. And I love my purchase.
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July 2023 by Bruce Cheeney
Found several items that fit just right. The price was good. It's a fun place to shop.
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June 2023 by Cody
I've visited this location more than a few times. They staff is helpful and knowledgeable about their products. Additionally, the store is clean and well stocked.
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June 2023 by Abigail StP
Customer service for this whole company is incredible. One of the retail leads at this location pulled an absolute miracle to help me return a pair of shorts. I spoke with customer service on the phone and everyone involved was so understanding and patient, and at some point more determined than I was. The quality of the shorts was lacking but the customer service throughout ll bean makes me want to continue shopping with this company. Thanks so much Duane!
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May 2023 by Fred Putnam, Jr.
Very helpful staff on our recent visit but historically so as well going back years.
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April 2023 by Abby Teel
Everyone seems very nice here and it’s a nice store in a great location but! I fully do not understand why the LL Bean retail stores do not carry plus sizes. I went here to try on a jacket I have been eyeing online and there they have up to 3xl online. I always thought it was just a fluke that I could never find my size at LL Bean stores but this time they had a full stock of sizes for XXSmall! to XL and that’s it. In a country where over 50% of people are overweight, whether good or bad, you would think if they are going to carry non-standard sizes in store it might be the plus sizes and not an XXSmall? We also live in a world where everyone in the outdoor industry seems to have decided that fat people can’t do spots, but of all “outdoor” brands one would think LL bean would be the ones to have some plus sizes to cater to their customer base. I guess not. As a new Englander I am sort of a die hard LL Bean fan despite some things that have been tarnishing their reputation recently, but this is leaving a bad taste in my mouth. I deserve to try things on in a store too. I feel like not having all the sizes is just another form of punishment for people who “don’t have the right size body”
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April 2023 by jessica desilets
Great service, got plenty of help. Purchased a paddle board and carbon fiber paddle. I love it!! It's light and very durable. Can't wait to use it this summer ?
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February 2023 by A Google User - Remoire
Always a good experience for me, though some have reported an issue of course. Have shopped there since the 80s. Always seems to have some kind of sale going to offset their bit higher prices. Nice New England clothes, camping and more selection. Easy return and/or $refund/store credit policy. Friendly & helpful staff online and in stores.
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December 2022 by Steve Minikowski
Good size store but not much for the guys in the equipment area. People were pleasant but went in looking for gifts for those with gear and not much to pick from.
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December 2022 by B.J. Loveislove
Lots of variety but didn't have non-down coats in stock. Have to purchase that online.
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November 2022 by Adam Hescock
I definitely don't shop here as much as I did in the past. Quality is generally good, but without the lifetime guarantee there are better brands out there.
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November 2022 by William Held
Good spot to pick up any forgotten essentials before you head out for your outdoor adventure of camping, hiking, or kayaking.
