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January 2024 by Monica Drake
It's a really large store for all the needs of your companion animals. A very friendly staff member spent a long time showing me specific items I'd come to buy but with which I had no experience. The staff really seemed to get along and work as a unified group. Whenever possible, I like to shop at local businesses. Yes they can be higher in price, but I think it's worth helping these places stay open.
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December 2023 by Rose Marie
I went in to buy one hamster and was told I couldn’t buy any because someone was coming to look at the hamsters and choose the one they want so they were ALL currently on hold. They had called over the phone but the worker had no idea when they were even coming in to buy one. I was ready to hand over the money right there and leave with a hamster but was turned away. This is an awful policy to have you are literally turning away money at the door and there were more for her to choose from if I had taken one home. I have never felt the need to post a bad review but honesty this is awful business.
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November 2023 by Sapphyre Meizis
I walked in with my friends who were the ones purchasing, I was just following with them. I never put my fingers or hands anywhere near the bird cages and the girl yelled at me to ‘read the sign’ and to not stick my fingers near the cage. I tried to explain that I never did anything of the sort as I knew that one should never poke or interact with a bird they did not know. Additionally she was yelling at me for quite some time apparently, but I am partially deaf with an audio processing disorder and I am disabled. She had a very rude response of ‘yeah sure don’t stick your fingers in the cage again’. I know that they have to deal with that issue a bunch as a pet store, but for her to jump to conclusions and yell at me and push me into a panic attack was unacceptable. The other girls at the front on Nov 12 around 3:30-4pm also treated me like a thief and were rude to me and my friends. I’m sorry but I will not be returning, and the owners/manager should speak to their employees about how they treat their disabled customers.
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October 2023 by Charles Smith
I keep fish and this store is a cut above. They keep species that you don't find in most stores. Add to that their birds and all the usual and you have a first rate shop.
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October 2023 by Koda Rajaniemi
They have a huge selection for so many types of pets, they care for their animals so well unlike other pet stores that mistreat their animals! I love the open bird room where you can see the birds and pet the bunnies, and the downstairs aquarium
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September 2023 by James Carignan
Drove 30 minutes out of the way to buy fish, only to be told the fish room was closed. I was 1 of 2 customers in the store, and I saw 2 employees. Owners should look into their Monday fish sales or should i say lack thereof. Never again. Don't waste my time. Usually, they have incredible selection. But what a disappointment
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September 2023 by Rich Fontaine
Decent selection of fish and plants. Clean store and helpful friendly staff.
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September 2023 by Dylan Laraway
Staff never really says anything, just kinda stare at you. Best part about this place is the fish room, bird room usually doesn't have many birds in it and isn't always the cleanest.
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August 2023 by Philip Yazbak
Cool shop with quite a variety of items. I've been in the aquarium hobby for about 15 years now and I will say many of their tanks were in good condition but they did have some unhealthy fish and the prices were on the more expensive side. Probably a better spot for things like dry pet food.
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August 2023 by Chase Enos
Wanted to buy a fish that was only 5” and they didn’t have a bag big enough for me to take it home. Feel like they should have found a way to keep customers happy. Don’t know if I’ll ever be back
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August 2023 by Hillary Leicher
Always a treat! And we bring treats home for our pets! They have the most amazing birds, bunnies, lizards, turtles, and fish to admire! We wish we had a larger home to enjoy these beautiful creatures every day.
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July 2023 by Lori Blais
We love going to visit the animals here. Added bonus is the amount of supplies available for all my pets over the years. Treats for the allergy ridden dog. Rabbit hutches and treats. Toys, cage, and tunnels for the guinea pigs. The aquarium staff is great for knowledge and advice on tank care. I will say that it is difficult not to walk out with a fluffy or feathery critter every time!
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June 2023 by Local Reviewer
i love how well the animals are cared for. birds having open spaces and lots of toys, single betta fish having bigger storage containers than you see at a lot of pet stores (and actually having little leaf hammocks in there while they wait to be adopted), etc. i think that’s why the animals i see are so active and responsive when i go - because they’re actually being properly taken care of
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May 2023 by Synthetics F
Just moved to the area, and this has been our new go-to for pet supplies. They have a huge selection of anything you might need for you pets, and the staff have always been super friendly and helpful. I also really enjoy the bird room, and all the fish and reptiles in the basement level.
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May 2023 by Ron Vigue
Poor selection of healthy fish. Too many quarantined fish and nfs tanks. It took us 2 hours for them to prepare a small order. The cashier couldn't figure out how to do a split payment & needed her phone because she didn't know how to use a handheld calculator. Then, we had to pay some crazy fee for using a credit card, not once but twice due to incompetent staff and supervisors. I would order fish from the grocery store before I visit there again.
