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November 2023 by Barry Wenig
Michael was great! It was important to him that we purchased the best bed for the two of us. No pressure, no bait and switch. Just a successful sale!
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November 2023 by Joyce Corbin
Took advantage of Black Friday sales. Appreciated Ben's assistance. He was friendly, professional. Answered all our questions, knew the products well. Very satisfactory experience.
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October 2023 by Tyree Jones
Was greeted very well and was able to easily get all my questions answered. Great customer service! Will definitely continue to recommend buying a mattress through them.
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October 2023 by Joseph Donarum
My salesperson Chivon ( I hope I spelled his name correctly) was friendly, welcoming, thorough, informative, and very helpful. I would recommend him and Mattress Firm to my family and friends.
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September 2023 by Louise Barreda
Jevon was excellent. He answered all my questions, introduced me to the various types of mattresses, and was friendly and pleasant.
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September 2023 by Jennifer Belton
Lee is knowledgeable and professional, as well as being kind and courteous. He knew all of the details of all of the products, and answered all of our questions thoroughly. He gave us a thorough understanding of several options that we inquired about and filled in our knowledge gaps about the breadth of what is available.We are very very grateful to have met him.
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September 2023 by Elizabeth Mullins
Purchased a mattress here today! Great Labor Day sales. Friendly, helpful, no pressure salesman Jevon was a pleasure to work with!
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August 2023 by Lindsey Boyce
Very friendly and helpful. Compared products , and was able to suggest which product would work best for my situation. In the end we still purchased the tempurpedic for my grand daughters sleeping comfort while away at college. No high pressure sales and very informative when helping make a decision. Always a pleasure shopping at this West Lebanon store.
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August 2023 by Amelia Talbert
Ben was super helpful, but not pushy at all. He helped me narrow down what I wanted without rushing. He's very knowledgeable and friendly, but not smarmy. I greatly appreciate his aid, am confident I've chosen the right bed for me, and I can't wait for its arrival! Thank you!
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August 2023 by Maria Ravida-Schaffer
Had a terrific experience with Molly at Mattress Firm ! She is a friendly and knowledgeable young woman that made our visit smooth and easy ! She’s a manager that cares about her customers and giving us all the information we needed to get the best bed system for us . Very happy with our whole experience and can’t wait to get our new bed.Thank you Molly !
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August 2023 by Joseph Dixon
Moving from Florida and I called the store and talked to Ben. He was so helpful and made the process so easy over the phone. Definitely will go back for the rest of our needs.
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July 2023 by Brendan Donahue
Benjamin provide stellar customer service, patience, professionalism and a hassle-free experience. This is a good store to buy a mattress.
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July 2023 by Samantha Moore
Store was amazing and clean and the gentleman that advised me and helped me buy my mattress (Benjamin) was PHENOMENAL! Highly recommend!
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July 2023 by Pat Lambert
Extremely helpful and patient. Purchase was ready for pick up as promised. I appreciate that the staff did not hard sell on additional items.
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June 2023 by Robert Koida
Your sales person at the West Lebanon Mattress Firm store was extremely helpful when we purchased a mattress today. He was really a pleasure to work with and we will come back to this store in the future.