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August 2023 by Caitlin Fang
We ordered some bar stools 9 months ago, have emailed more than 30 times, asked for a refund several. Unfortunately it has taken many months for a response, the order was forgotten, and we still haven’t gotten a refund. Although things are very beautiful, please do not order from here as you will not receive your items.
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October 2020 by M Abreu
Sign on door says running errands. Apparently that sign has been there for 8 months according to other shops in the complex.
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October 2020 by Michael Oneil
We’ve purchased many pieces from here. The owner is friendly and a pleasure to deal with. We will continue to do business with him as we redecorate our home!
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October 2019 by Donald Ponn
Poor customer service. Don’t waste your time or money.
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June 2019 by Jeanine Armitstead
DISHONEST business - when I asked how much a bench was he said “I can do it for $75 but what he really was saying is four $75â€. So much to my surprise I was charged $475 (which most people would phrase as four hundred and seventy five not four seventy five) vs $75. When I called to see about returning on a weekly truck that he told me comes to MA he proceeded to say well we come monthly not weekly and right now business is slow - no surprise since he was a very aggressive salesperson which should have been a red flag to me. Never a returned phone call about pick up despite several attempts. The bench quality is nice I can't deny that I just sadly have to look at a bench that brings me disappointment. Buyers just beware unless you want to be sold!
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June 2019 by Jeanine Hall Armitstead
DISHONEST business - when I asked how much a bench was he said “I can do it for $75 but what he really was saying is four $75”. So much to my surprise I was charged $475 (which most people would phrase as four hundred and seventy five not four seventy five) vs $75. When I called to see about returning on a weekly truck that he told me comes to MA he proceeded to say well we come monthly not weekly and right now business is slow - no surprise since he was a very aggressive salesperson which should have been a red flag to me. Never a returned phone call about pick up despite several attempts. The bench quality is nice I can’t deny that I just sadly have to look at a bench that brings me disappointment. Buyers just beware unless you want to be sold!
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January 2019 by Nancy Isabella
Furniture received was perfect. Quality is heirloom that you will pass on for generations. Will reccomend to family and friends
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January 2019 by Michael P.
Jason and his team are exceptional designers and his execution is very good. We did a "turnkey" renovation of our kitchen, living room and master bath and he did an awesome job. Great follow up as well as adjustments were needed. Highly recommend.
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January 2018 by Dylan Landry
Very professional, great atmosphere and unbelievably beautiful furniture. If I could rate loon rustics 10 stars I would.
