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March 2024 by M M.
The club is good but the finance company makes it extremely difficult to leave ---- Not nice at slll
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January 2024 by matthew f.
Had an employee there follow me into the locker room and watch me urinate and wash my hands talking to me while I had my ear buds in to tell me my tag didn't scan properly. Utter lack of respect by this employee. And he is considered part of management. These types of games do not tolerate and I was a very longtime member. I cancelled immediately after this occurrence and will not go back there as long as it is still the Workout club. Stay away from this place.
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January 2024 by Victoria Swing
Awesome club, always super clean. Staff is so nice and helpful. They're always getting new equipment, and I usually go at peak and it's not even that busy. 10/10 would recommend to anyone at any fitness level ??
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January 2024 by fake name
Been a member for over a year nothing but good experiences, friendly and helpful staff, Always kept clean and tidy. Very open to both newcomers and experienced athletes. Classes are easy to schedule and catering.
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January 2024 by Ryan B.
It would be great if a gym would work with you in a situation where you move to an entirely new town and wish to cancel your membership, but you know... how else can this gym make money?
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January 2024 by Cody Hanley
Was a personal trainer here for about a year. Never had an issue, decided to leave so I could expand on my own. I offered to help out for a month so they could find a new trainer to take my clients. Immediately after my final session, my manager told me that I was not allowed to come back to the club. He said the owners were just going to send me an email, and he had to offer to tell me in person. I got home and looked at the brief email they sent me which told me that they are “initiating a 6 month separation period” and that I do not have access to the club (never gave a reason why) Never once was I warned of this, and when I asked if this was a policy my question was avoided
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January 2024 by Theo Ward
Got a membership after my 13 month military deployment and needed to move unexpectedly after a month of being home. Management made it a pain to cancel and it took about 2 weeks to get them to agree without charging me 450$. On top of all the new stuff coming back home this especially made me mad. The management wasn’t responsive or understanding of the situation whatsoever and within the 2 weeks it took to cancel I also got charged another month that I’m not gonna use. This is the first bad review I’ve written in my whole life. Other than that the gym was nice.
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January 2024 by Richard Wheaton
Not sure if this will help anybody but I signed up for a no commitment membership through active and fit for work out world in Londonderry. I eventually get a notice no more than a couple weeks that work out world in Londonderry is not participating in active and fit and I already paid three months ahead of time. I also had to pay for a key card which was $10 which was conveniently slid in there. So after this action I get a call from work out world Londonderry saying they’re renewing memberships $20 and so many months if you’re part of active and fit… I asked why do you cancel my membership and why would I pay again I paid for three months and all I could get was I’m sorry.I never considers myself a victim or anyone to feel sorry for me but this does piss me off because it’s wrong !the wrong thing to do to rip people off. Well anyways hopefully this will save someone heart a happy new year.!
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December 2023 by Wally
UPDATE: the manager responded below. I’ve been a member for the past year. My contract is coming to an end soon and I have already cancelled. The amount of people this person responds saying not a member is hilarious. The amount of work this person does discrediting reviews instead of addressing the issues is crazy. I will never support this gym due to the reasons listed below as well as obvious management issues.Lap pool is consistently closed, they also schedule kids and teams to swim from 4:30-8:30 all the time throughout the week. management is awful to work with.
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December 2023 by Lexi Tav
Been a member since January of this year and this place is amazing. I love the fact that they have a Women’s Only area to do your workouts. Makes me feel very safe and comfortable :)
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December 2023 by David E.
Literally the hot tub is down more than functional. It is either dirty cloudy or cold. They don't seem to understand that blowing air through the water makes to water cold so when no one is in the tub the air should be off . Less stress on the heater. When they have it working they keep it below 98 which is not therapeutic for heat therapy. Boiler not working So the pool and therapy pool is cold . Whole swim team going to Salem now which is an extra drive for those of us from Manchester and north. The shower stall shown in the picture from another persons review has been broken for months. Half The soap dispensers on this past Sunday in the shower stalls were empty. This is often the case. All showers being used so the broken one would be helpful 3 or 4 doors on lockers broken for months. Never seen them all working. The corner of the stalls are caked with dirt Management needs to be changed. Gym equipment and instructors are good but expensive and inflexible.
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November 2023 by Kristen Gerety
I joined about 6 months ago and I honestly wish I joined sooner. Spencer is the best membership rep here, he was so knowledgeable and helpful. He made me feel so comfortable and part of the Workout Club Family right away. The club itself has state of the art equipment along with a women’s only area !! I can’t say enough good things about this place!!
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November 2023 by jill faragi
been going to this gym for years and i’ll never leave!!! love it, feels like a second home everyone here is friendly and welcoming. great machines and the women’s room is such a plus!!! spencer is the man i highly recommend this gym to anyone
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November 2023 by Dan G.
Hot tub isn't working today. Take a look at photos of four other broken things in one locker room in one day. It's a bit sad that ownership doesn't take more pride in their business. My internet cut out while posting this ad lol
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October 2023 by Raymond Lafortune
Joined in January of 2023 but before I did I asked if do to medical issues I was not able to do it? Can I stop my membership and the woman told me I could quit at anytime that you are not locked in. In February I called and spoke with a man and told him I wanted to cancel due to medical issues. He did not cancel my membership but put it on hold.I emailed and never received a response so I waited to find that they charged me a yearly fee for 49. And now I’m being charged again for the monthly payment, Please be aware what they tell you is not true and get it in writingWill Never use this gym!!
