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November 2023 by KandI M.
Our experience borders on FRAUD, and it seems like many of the others shared here do as well. Registering with Yelp was easy, and this AT&T store made you unhappy enough to share a review. Now please share the same review with the consumer affairs state office that can investigate to identify a pattern of consumer behavior that can lead to the oversight and enforcement that this store needs which is found here Register your account there (just like you had to do with Yelp), share what happened, wait for a reply from them. The link is for the Office of the Attorney General for the State of NH. My experience of FRAUD: They performed a bait and switch that resulted in a loss of money and problems untold which kind AT&T reps. who have tried to solve.. Anyone who experienced anything similar is definitely encouraged to share with Office of the Attorney General for the State of NH.
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November 2023 by Reece Manson
We worked with Judy at the south willow street aT&TShe was amazing! So friendly. She helped us with everything and thensome. Got us into new phones AND new watches and a wireless charger. She was so knowledgeable and made the whole process easy and honestly a bit fun. I was with t mobile before and thanks to Judy I now know switching was the right decision!
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September 2023 by Emily Danielle Mixon
Judy & Maite are legit the very best. This is the best experience I've had since I've had service with AT&T for the last 2 years. Between 2 different states. They were helpful and made us feel comfortable and helped me figured out how to save more on my monthly bill. Highly recommend visiting this store.
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September 2023 by Meaghan Pratt
I say 5 stars are fully deserved. Judy and Maei (not sure how to spell her name) are very good at they're jobs and provided EXCELLENT customer service!
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September 2023 by David Bedard
Went in to do a simple phone trade in … this guy looked around his empty store and told me to come back in two hours because it would be more convenient for him… this is my second bad experience at an AT&T store this week … very unprofessional
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June 2023 by Ego Griseo
Judy - HALLELUJAH!This woman was the salve to a savage soul. I came into this store, completely irate over a T-Mobile fiasco, and Judy solved my issues, my family's issues, and had us leaving the store satisfied and so at peace in our decision to switch carriers that I feel elated with my choice. I HIGHLY recommend this store to anyone having issues. The professionalism and knowledge the staff has is immeasurable. Absolute kudos. Thank you.
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June 2023 by Blossom Shaw
Maite is an absolute GIFT to this company. I came in a little frustrated because i was confused about my billing and am currently dealing with a family emergency so without going into detail, i have a lot on my plate.She was incredibly patient with me and doing all the necessary research to get me some answers. She was fast, efficient, kind, knowledgeable and thorough. I have never been this happy with a retail experience before.I hope this review convinces you to give her a raise or promotion because she was absolutely phenomenal, not only this time, but the last time i visited the store as well.wish i could give more than 5 stars! you’re awesome Maite!
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June 2023 by Eli Zacarias
Judy at the Att store just saved my trip. Absolutely Excellent service, knowledge and professionalism. God bless her!SAVED THE DAY
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April 2023 by M Mele
Had a complicated situation and the two superstar associates were stellar at resolving my problems. Extremely knowledgeable and friendly. Will come back again. Top service.
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March 2023 by Justin LeBlanc
I went in for an att next upgrade, I was greeted at the door and immediately helped by a lady ( I forget her name). Got the phone I wanted with 0 issues.
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January 2023 by STARSD
Went in to have them help me reset my phone. After the reset, Google didn't recognize my device had to get my laptop and get that situation corrected. But the reset went fine. The guy Tim was great and was able to help me get it all going again!
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November 2022 by Jacqueline Pickowicz
My phone was trashed and I needed a new one ASAP! Tim at the S.Willow Manchester location was amazing! I was in and out in less time than I had ever anticipated, with a new phone, and the best possible price! He was helping 2-3 people at the same time, calm, cool ? and welcoming. Tim is one stellar rep for AT &T!!
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November 2022 by Rose Prunier
Sarah and Tim were outstanding! Professional, informative, helpful. They took the time to answer each question, explaining things in a way that was easy to understand.Great experience-!
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November 2022 by James Gaskell
Came in just after opening. Store was clean and organized. I was greeted and helped right away. All my questions were answered and I left with what I wanted.
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October 2022 by Philip Pelletier
They were very helpful! I had problems with my bill and helped me with talking to customer care even after the 1st representative hung up on the AT&T store manager! With how helpful and fantastic they are a 5 star rating isn’t good enough!! They are 10 stars in my book!!!