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November 2023 by Nick B.
Do not go here! I dropped my car off before they opened to get a specific item checked out. I called them at 1PM to see what they had found and I was informed the car had not been reviewed yet. At that time I told the employee Rick that I wanted to skip the complimentary inspection they offer and just get the item I came there for checked out. After another 2 hours I showed up at the shop and asked if the car had been reviewed. I was told they just completed the complimentary inspection and now will look at what I came there for.Rick was working the desk and I asked him if he told everyone I did not want the complimentary inspection, he said he did but Barry told him they need to do it. After waiting another 20 minutes Barry came out to say car is done but he needed to type up some pricing for items they found during the inspection I declined to have. Barry proceeded to take a phone call while "finishing my pricing" and I waited another 20 minutes to leave. Don't waste your time here.
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November 2023 by Victoria Harrow
Rick is very professional and polite I was very pleased with his service. I am not sure who my technician was but he was also professional and honest. I appreciated the use of the vehicle when my car was going to be longer than planned, my only complaint about that is the customer shouldn't be responsible for gas, it was given to me not quite at full, and I returned it the same way and was expected to put gas in it. I think maybe if the agreement was if you go more than 10 miles you should be responsible for gas. I used it to run an errand locally on south willow, and then drove it home which is about 2 miles from the shop. I am sorry I didn't get the gas, and I understand the frustration but I did not use the amount of gas it was calling me to put into it. Outside of that one complaint it was a great expierence.
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October 2023 by Brenda Conklin Anderson
First time customer. I had to get my vehicle inspected, but knew the brakes were iffy at best. Rick explained the repairs I would need to pass inspection and was able to get me in the following day. I didn't want a loaner for only a few hours and Rick arranged a drop off and pick up for me. And, he even called me the next day to let me know I paid just a tad too much. I loved that. Will be going back for any future repairs.
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October 2023 by Johnny67
The guys at the Manchester Auto care plus are Awesome!Rick is Professional, straight forward, and not pushy. They always provide top notch service on all my cars for a fair price. Highly recommend them.Services: Tire rotations
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October 2023 by Andre call
I’m in shock how well my ‘13 tacoma drives now. These guys did some magic and it feels like a brand new truck. Went in with a cambered front left wheel from a side swipe and they went above and beyond with diagnosing the problem and getting it back in action the same day. They are definitely getting my future business with my vehicle needs. Thanks guys! keep it up.Services: Tires
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October 2023 by Jason Rivard
Buyer beware!Classic example of a shop that stretches the definition of what “fails” a state inspection to put additional revenue on the books.Combined with aggressive markup on parts, only those who don’t understand cars would suggest their practice was fair. I wanted them to earn my business. They did the opposite.Will pursue further action.
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September 2023 by Theresa Anne Meyer
Fantastic work as always! Thank you!!We’ve been bringing my car here for years and they are by far, thee best garage around! Wonderful, polite and honest! I will never take my car anywhere else!Services: Transmission
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September 2023 by Colin Cordima
I had a great experience. I only have one vehicle, so it was a HUGE plus that this company offers loaner vehicles and even though all the repairs I needed took a little over a week to finish, they helped me out and let me keep the loaner for the whole time. The staff is very pleasant and professional. They call and update you on progress. The cost for the work I needed was on par with what I expected. Really happy with my experience with Autocare Plus and I plan on being a return customer.Services: Exhaust
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September 2023 by Ed F.
They are a rip off every one of them they quoted exhaust for 3000 I did it for 500 to test and recharge ac 308. Go elsewhere
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August 2023 by bill465
The AutoCarePlus station in Manchester, NH, really helped us in our time of need two weeks ago. On our way from New York to Maine, our 2019 car suddenly overheated, would not start up again, and AAA had to tow us to their shop. The considerate people at AutoCarePlus agreed to see us, even though their Saturday hours were coming to a close. In addition to diagnosing and correcting what the problem was, Barry, Jay, and Mike were extremely professional, friendly, AND very funny — exactly what we needed!!! Although we don’t live nearby, and thus can’t use them on a regular basis, we highly recommend this crew based on the resolution of our emergency experience.Service: Auto water leak repair
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August 2023 by Joe Lighthall
I had a rental car with a flat tire. They understood my urgency and were very quick and courteous with getting me back on the road. They were super helpful. I highly recommend them.
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August 2023 by Kristie Mo
I called with a shaky car problem, worried about driving it around. Rick was very helpful and took my car right in to see what the issue was and if it was safe to drive. I found them very helpful and caring and appreciate them taking the time to help me out.
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July 2023 by michelle stickney
I first called asking for help while broken down on the side of the road. Rick was incredibly knowledgeable and knew exactly what was wrong and was happy to look at the car right away. When we got there, they were very quick to put It on the lift and come back with a report. We have never been there before, as we were traveling but we lucked out. Rick and his crew were knowledgeable, quick to help and very affordable . Fortunately, we were on our way within 15 minutes. Problem solved we would highly recommend them! Rick was great!!
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July 2023 by dave platte
Service Advisor very professional . Mechanics seemed to do quality work and very thorough . Environmental fee charges seemed excessive compared to other repair facilities.Service: Brakes
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July 2023 by Mike B.
AVOID AVOID AVOID, went in for a state inspection and it failed for wiper blades, a upper brake light, license plate light and my emergency brake wasn't working correctly. They quoted me $2500 witch I said absolutely not. Went to pickup my Highlander and had to pay $208.99 for a failed inspection, diagnostic on the emergency brake and a bogus environmental fee. I went pretty much nextdoor to a different shop and was quoted over half what they said. Another kicker is they failed me for wiper blades even though I had just changed them 3 weeks prior lmfao stay far away from the Manchester
