-
January 2024 by Marcia Robertson
Fine from A to Z. I am a customer for a long time and like them.
-
October 2023 by marcio almeida
I highly recommend them, helpful workers!
-
October 2023 by Luigi Provencher
Just came here from Derry and it was supposed to be open but isn't. Monday Oct 2, 2023 at 11 a.m. No hours on the door and the hours are obscured by a sign so that you can't even read them. Internet says it's supposed to be open from 10 a.m. to 7 p.m.
-
August 2023 by Guy Finch
Worst costumer service I have ever revived in my life
-
July 2023 by chris scenna
I broke my phone, went to the store today, want to get a new phone, it needed a sim card, the kid at the store told me he has none, and will not get any till the end of the month. I asked if there are any phones that do not need a sim card, he said no. s I went to cricket. the girl there was very helpful, she was going to try and keep my number for me, she called boost, my phone is not working, I could not receive a text from boost. the rep said I could go to the store and they could get me the pin I needed. so I go back, they kid remembered me, said he could get me a newer phone that is more money. i said no, I am going with cricket, but I need a transfer pin. can you call and get it for me, he now gives me attitude. says he is not talking to anyone. so good luck! I ended up leaving with no help from him! I got a new phone number with cricket. been with boost for over ten years, guess it was time to leave them! they have poor customer service!
-
November 2022 by Pam Langille
I have the SIM card from them and I really enjoyed them!
-
July 2022 by Rebecca Boulay
Bought modem and service 2 hours ago. Does not work. Xfinity cannot help and Boost store does not issue refunds. Buyer beware!UPDATE: after four days of holds and transfers with customer service at Boost Mobile and Xfinity the end result was that I needed a live coax hook up to to activate service. The associate that sold me the modem insisted all I needed was a power supply. I was very misinformed by the sales rep in the store.
-
June 2022 by Matthew.Mentol Erwin
Help u out an any problem they can fix it* mad respects @Mentol Erwin
-
February 2022 by Paul Blanche
This was a good visit. The phone was in stock. The employee was resourceful. Was not rude. He knew the product.??
-
February 2022 by Rosanne Hobbs
We have had 2 lines with Boost 4 yrs. We went 2 Elm St. store & delt with Harry who lied to us several times. Tried to sell us 2 very expensive phones saying he only had those in stock til we were going 2 leave. Pulled out a different phone, cheaper. Then wanted 2 charge us for services we did not have on a broken phone, we said no. So he changed that fee 2 an activation fee we never had paid before with Boost. He lied about the phones he had in stock so we would buy the more expensive phone, then came up with a way to charge us again. Other Boost stores don't charge have these fees and a lying Harry working for them. Why have set fees and plans when Harry can make up his own? They don't give long time customers credit either. DO NOT GO TO THIS BOOST STORE.!! If you do, you will charged for fees that other stores don't have and be lied to about the phones in stock. You will get no credits either.
-
January 2022 by Pam Bass
I will never buy anything from this store again. They switched to 5g and I asked the guy in the store if anything was going to change with my monthly plan and was told no. I was billed $10 more a month after they switched. I called customer service and was on the phone for the better part of 3 hours. Every person I spoke to told me it was fixed and it never was so I went back to the store and was told to go back today and the manager would be there and would fix it. I went today and the manager was not there. The store guy called customer service and told me the plan was no longer available and I would have to pay the $10 more a month. This guy also tried to sell me a tablet for $40. When I wouldn't buy it he dropped it to 30. Fortunately I didn't buy it because when I went in today the price tag said $10. They are thieves. Don't buy anything from them!? I would just like to add a thank you to Boost Mobile owner below for responding to my complaint and avoiding all the real issues I spoke of in my post. That store is so trashy. They are probably using it to do something illegal. I mean something other than the way they conduct their cell phone business.
-
December 2021 by Eric Blais
Don't waste your time. The prices in store are substantially higher than the boost mobile website.The phone I wanted was $50 more in store and he also wanted to charge a $35 activation fee for an already active acct. The clerk did nothing to help and refused to budge on any pricing. This is why brick and mortar stores are falling by the wayside. Better prices and services are all online.
-
November 2021 by alicia Corson
I don't understand why a itemized receipt couldn't be printed. It's right there on the screen.
-
October 2021 by Mark Blanchard
I hadn't any problems with Boost Mobile until they partner up with Dish Wireless this summer. I then lost cellular service at home and the cellular service was spotty when traveling; only in cities were the signal bars full. This forced me to switch to Consumer Cellular and I now have full cell coverage.
-
September 2021 by David Martin
At the moment I personally didn't like the planes had nothing to do with the store or service.
