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November 2023 by Vijay Sriram
I had a frustrating experience with DHL recently. The package delivery was delayed multiple times, and their customer service didn't provide clear answers or solutions. It was a hassle dealing with the issues, and the lack of communication left me disappointed with their service.Disclaimer : Please provide timely updates if you're unable to meet delivery deadlines. This way, customers can make alternative arrangements or opt for pickup from a DHL facility.
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November 2023 by Kelly Couture
Amazing customer service! I was there Monday afternoon, and a sweet lady with silver hair helped me. I think she could tell I wasn’t having a great day, and was above and beyond kind to me. I hope she will see this review. Thank you, stranger, for making me smile.
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November 2023 by Josh Howard
Can't deliver anything on time and they don't work weekends so good luck getting your package.
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November 2023 by Annie Harb
Never have I experienced such great service from a delivery company. Everyone was responsive when the individual who delivered the package put the wrong apartment number and I was able to get my package quickly and without issue. Nicole specifically was amazing.
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November 2023 by lokhonest reviewer
The employee named Pat is crass and rude. A true representation of a "Karen". I think she should be working at the back of the warehouse and not in a position of customer service. When I came at the front desk she asked me do you need something with a frown on her face, not even a hello. I hate dealing with DHL in that cramped room , I won't recommend DHL unless there is no other choice .
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September 2023 by Kelcea B
I shipped a package internationally through DHL and had some issues with the delivery service, so I went to my nearest DHL office and spoke with Patricia who worked on fixing the issue for me right away! On my way home from the office my package was already at my doorstep! Thank you to DHL team for delivering my order and Thank you to Patricia for making it happen so quickly for me!
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September 2023 by Bekah Kistler
Patricia took time to make sure that everything was perfect for shipping our package internationally!
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September 2023 by bre paquette
They helped me find my package so fast and were all so helpful!!
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August 2023 by Michael Charron
Very conscientious service. Multiple messages sent to me to straighten out an error in my address and then the driver still delivered the same day
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August 2023 by Sue
Edit: website and tracking links are hard to deal with. Also the requirement for signature is very inconvenient as they leave too fast. Pros: customer service is courteous, efficient and very helpful.
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August 2023 by Diana Gomez
The lovely lady at the front at DHL In Manchester helped me with all my questions. Very friendly. I appreciate her for making my process easy :)
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June 2023 by Shawn Finneran
Patricia was Very helpful!!Thank you.
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June 2023 by Hithere_imsara
Over a month ago I visited the Manchester office and I was really pleased with the service. Jeff and Patricia are worth every penny DHL pays for them( thank you guys) The delivery guys I have met are always nice and very polite!
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June 2023 by Curt Heher
Patricia took her time and helped me out a lot! Unbelievable service! Thank you!
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May 2023 by Irina Bailey
Very happy with the service I received at the Manchester, NH DHL location. I was given clear directions and was provided additional support while filling out the paperwork. The clerk was welcoming and supportive, while acting professionally.
