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February 2024 by David Proverb
Is better than paying an arm and a leg for Starbucks. Starbucks is way overpriced for the comman worker. I love Dunkin' Donuts coffee I have since I was able to drink coffee at Dunkin Donuts it's always fresh always delicious and it is what makes my
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January 2024 by Major Bobbage
I try not to criticize, and maybe I just have bad luck but this is the second bad experience at this place out of 2 visits. Coffee was wrong, bagel has almost no cream cheese (& it tasted kinda off). I only went to Duncan's cuz I got a gift card, once it's used up I have no reason to go back. Better bagels in town, and better, cheaper coffee elsewhere. I feel bad for the employees, seemed like theyre short-handed and overworked; I don't know if that's cuz they can't get more employees or if they just schedule them like that. And im not hatin, just have no reason to go there.
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September 2023 by Samantha Maya
I love getting my refreshers from here and i love the workers here they are so nice and welcoming and in a good mood always they are the best and always make my sandwiches bagels and wraps so good i always leave them a tip i wish i could give
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September 2023 by John
My food was still cold. Cheese unmelted. $7 for 2 badly reheated examples of freezer food.
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September 2023 by Rita Mann
Depending on which one you go to some are polite but others are rude as heck like the new one on elm st next to the bank ive never seen that many rude people at one work place so rude like them if your into new things try a drink called the turtle and let me know how you like it ..
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August 2023 by Danielle Lemay
Thanks guys for your awesomeness this morning keep being great ?Vegetarian options: Veggie omelette and turkey sausage are alternatives that they offer
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July 2023 by Chris B
Love the new selection on menu ??Parking: Always good ?Wheelchair accessibility: Yes ?Dietary restrictions: Plenty to choose from my friends???
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June 2023 by Jose Luna
Top teir customer service, Shaina and Val know my name since moving to the area, awesome staff and great service!
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April 2023 by Nikki FromtheNorth
This used to be my favorite dunkins but it’s sadly gone down hill over the last year. Everyone who works here with the exception of Val (such a kind, sweet, accommodating woman) is always miserable and acts like it’s such a hassle and the end of the world when THEY mess up orders and have to re make them. Nobody pays their hard earned money to receive the wrong order! The woman who works on the sand which station, she’s always wearing a visor and has reddish hair is always MISERABLE, she’s got the worst attitude I’ve ever seen. Customer service is not for her. Like I said, Val is incredible and deserves a promotion, a raise, the whole 9.. especially I can only imagine what she deals with, working with her lazy co workers.
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April 2023 by Joel DeMeyere
Need to update hours. Google says it is open, it is currently 5:20AM, but giant sign says it is closed.
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January 2023 by Nathan Holmes
Had a giant hair in my bagel this morning, I don't see how that could have been missed. I am disgusted! The kind of people Dunkins hires are really trashy and have no integrity whatsoever, but it's really the management and ownership that does nothing to improve.
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December 2022 by Michael D'Aquila
This is the most consistent Dunkin I've found in Manchester. Coffee is always made correctly and comes out quick.
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December 2022 by Steven MAgri
The service and team here are exceptional! i just came in for take out breakfast and they were very friendly, took my order perfectly, and as allways dunks came through with a cupon offer for a $2 breakfast sandwhich with any drink purchase so that was a steel. i earned 80 points on my app too, now i have a free drink reward for next time! My iced coffee drink didnt come out the same as i got it last time so the manager was so nice and remade it for me in a different way without having to wait in line or pay again which i really appreciated it is christmas time and i know how busy they were and how hard they are working so thank you again, i appreciate you all! This is def my go to dunks!
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October 2022 by Tara Sponsel
Busy...dirty atmosphere. Unorganized... could not figure out where to pick up my sandwich ... took forever and sandwich was old.
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July 2022 by Kacie Holbert
Picked up an online order last Friday and when I bit into my sandwich it still had the parchment paper in it! Burnt crossiants, wrong donuts. So I called for a refund and was told I would have to come in and a manger took my name and hung up. I have a physical disability and this isn't always easy for me. I got there 3 days later. Nice girl behind the counter but didn't know refunds and had to call a manager, who didn't help her. She refunded the app and not my debit card like I asked. Okay, whatever. So today I go to place an order for my partner to pick up via the app and my refund is gone! Looking at my transaction history it had been voided after I left! So I call back and speak to manager Jen (refused to give last name) who proceeded to get angry with me that I wanted a refund without coming in YET AGAIN. Tells me they "don't have the technology" to go phone refunds (again, this was a mobile order, no one has had to see my card once. Even when I went in on Monday they didn't ask for it.) Then she tells me that "Its 2022, we need your card, what do you expect?!" Completely unprofessional. She proceeds to tell me SHE NOW WONT REFUND ME and hangs up. I call back and ask for her name. She gives me her first name, the basic corporate number, and tell me in a childish condescending voice to have a nice day. I have called to place a case with corporate but still no refund. I am beyond upset and will be following up accordingly.
