Eastern Mountain Sports offers a welcoming shopping experience with outstanding customer service. The staff is known for being patient and helpful, guiding customers through various options for shoes, boots, and camping gear. Many reviews highlight the dedication of employees who take the time to ensure that customers find the right fit, whether for footwear or winter gear. Although the store's size limits the selection compared to larger locations, it still carries a good variety of popular brands, including apparel, sleeping bags, packs, and climbing gear. Prices can be on the higher end, but there are frequent sales, with discounts reaching up to 70% on off-season items. Customers appreciate the effort of the staff, making it a great place to shop for outdoor gear. Joining the rewards program is also recommended for additional savings.
