H&R Block's tax professionals are knowledgeable and can handle various tax needs to maximize refunds. Customers can set up appointments at local tax preparation offices or work with tax consultants from home. The company prioritizes customer well-being by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Clients can also use the Digital Drop-Off service to work with tax pros remotely. Reviewers praise the excellent service, minimal wait times, and helpful tax professionals like Sarah N., Charles, Olabisis, and Sarah, who are described as courteous, personal, and accurate in their work.
