Mattress Firm South Willow Street is dedicated to helping customers find their best sleep. The store features trained Sleep Experts® who offer personalized solutions, including a wide range of mattresses and bedding essentials from top brands like Sealy®, Tempur-Pedic®, and Serta®. Customers appreciate the friendly and knowledgeable staff. One reviewer highlighted Jake's exceptional customer service, noting his ability to juggle multiple clients while providing helpful guidance without being pushy. The manager also demonstrated genuine care in ensuring customers find the right mattress for their needs. With a Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, shoppers can feel confident in their purchases. Overall, customers have reported positive experiences, finding the process easy and stress-free, from selection to delivery.
I recommend this store. No high pressure sales. Good quality products. Very clean.
October 2024
I was really impressed with the salesperson. Super helpful and not pushy to buy the most expensive mattress. Was very patient looking at options. Purchased a mattress and we are very happy.
October 2024
Jake was super nice and had amazing customer service skills. He made me feel Super comfortable. He’s definitely on the top of my best customer service stories.
